Contracting Coordinator

NYC Health + Hospitals; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

MetroPlus Health, a subsidiary of NYC Health + Hospitals, seeks an experienced administrator to help plan, organize, and coordinate office operations across our health care delivery network in New York City.

Under general supervision, you will analyze processes, manage budgets, prepare reports, and train staff to maintain efficient workflows. This role offers opportunities to collaborate with multiple departments and improve patient services within a large public health system.

Qualifications

• A bachelor's degree with at least one year of supervisory or administrative experience in business management systems.
• Experience in health care administration or patient services is preferred.
• Ability to plan, coordinate, and monitor office operations with initiative.

Responsibilities

• Conducts studies to improve departmental operations and implements changes.
• Assists in budgetary planning and reviews operating costs.
• Acts as liaison between department admin, technical, and Central Office.
• Plans service programs with management and professional staff.
• Develops training programs to maintain proficiency and equipment use.
• Evaluates office production and revises procedures to improve workflow.
• Supervises staff performance and development within areas of responsibility.
• Manages formal records retention and disposal procedures.

Skills

Supervisory experience

Administrative coordination

Budget planning

Process improvement

Education

Baccalaureate Degree in Business Administration

Baccalaureate Degree in Community Health

Baccalaureate Degree in Psychology

Job description

Marketing Statement

MetroPlus Health provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus Health's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlus Health has been committed to building strong relationships with its members and providers.

Duties & Responsibilities

Purpose of Position

Under general supervision, with latitude for independent judgment and initiative, assists in the planning, organizing, controlling and coordinating of administrative and office operations in a variety of organizational settings and modalities in the delivery of business and management support systems, health care and patient support systems. Integrates these programs, functions and services with other hospitals and Central Office sectors to maximize optimal levels of performance in the coordination of such activities.

Examples Of Typical Tasks

• Conducts studies related to the service/program and analyzes modifications and development of systems and procedures to improve departmental operations. Makes recommendations and implements.
• Assists in planning for the service/program through consultation with management and professional staff and other associated health care fields in order to coordinate joint patient and management objectives.
• Serves as liaison between department administrative, technical and professional divisions and Central Office management.
• Assists in budgetary planning, reviews operating costs, performs cost studies and prepares department budgets.
• Assists in planning, development and may conduct training programs to maintain proficiency of personnel and for use of new equipment and implementation of methods and procedures.
• Evaluates office production, revises procedures or devises new forms or methods to improve efficiency of work flow.
• Reviews official directives and correspondence to ascertain such data as changes prescribed in Corporate, facility or department programs, policies, procedures and new assignments or responsibilities delegated to office.
• Establishes uniform correspondence procedures and style practices.
• Formulates procedures for systematic retention, protection, retrieval, transfer and disposal of records.
• May provide for administrative supervision for a program of comprehensive health service of professional and non professional staff and related health care personnel.
• Is responsible for employee supervision, performance and employee development of assigned personnel in areas of responsibility and accountability.
• Supervises the office administration and office record keeping activities of the department.
• Assigns and schedules staff on basis of workload, space and equipment.
• Reviews, prepares and rewrites operational manuals and procedures.
• May represent the departmental administrator in external contracts with community organizations and agencies as required.

Minimum Qualifications

• A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline with one year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care and medical/patient systems administration; or,
• A satisfactory combination of education, training and experience.

Department Preferences