Contracting & Agent Support Specialist

Integrity; Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Job summary

Ritter Insurance Marketing in Harrisburg, PA is seeking a Contracting Specialist to handle new contracting paperwork for agents and provide dedicated contracting support. The role involves processing contracts, verifying documents, and coordinating with carriers through portals or alternative submission methods.

You will also assist agents, create service requests, and collaborate with cross‑functional teams to ensure accurate and timely contracting and onboarding processes.

Qualifications

• High School Diploma or equivalent.
• Basic understanding of insurance and agent relationships.
• Knowledge of New Business operations and procedures.
• One-year customer service experience and/or data entry experience.
• One-year experience with Microsoft Office.
• Strong phone communication and interpersonal skills.
• Ability to work well with others and maintain a positive attitude.

Responsibilities

• Process new contracting paperwork for agents.
• Scrub inbound contracts to ensure completion and accuracy.
• Verify attachments and required documentation.
• Coordinate with uplines and carriers via portals or submission methods.
• Provide agent support by phone, email, and in person.
• Create Service Requests to track agent issues.
• Participate in cross-training and training of new hires.

Skills

Customer service

Data entry

Microsoft Office

Phone communication

Typing skills

Teamwork

Education

High School Diploma or equivalent

Job description

Ritter Insurance Marketing in Harrisburg, PA is seeking a Contracting Specialist to handle new contracting paperwork for agents and provide dedicated contracting support. The role involves processing contracts, verifying documents, and coordinating with carriers through portals or alternative submission methods.

You will also assist agents, create service requests, and collaborate with cross‑functional teams to ensure accurate and timely contracting and onboarding processes.