Contract to Perm Collections Specialist (Remote)

Naviga Recruiting & Executive Search; Miami (FL); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Naviga Recruiting & Executive Search is assisting a leading global law firm in Miami with a Contract to Perm Collections Specialist role that is fully remote. You’ll support onboarding, payments, reporting, refunds, and vendor management while coordinating with attorneys and clients.

A minimum of 5 years in collections or AR in a professional setting is required. The position follows a standard M–F schedule, 8:30 am to 5:00 pm EST, with potential for permanent hire based on performance.

Qualifications

• 5+ years in professional accounting roles (collections, AR, or financial admin).
• Experience in a law firm environment preferred.
• Proficient with MS Word and Excel.

Responsibilities

• Assist in client onboarding and setting up new profiles.
• Process and verify payments; research discrepancies.
• Generate and analyze reports on balances and collections activity.
• Prepare documentation for refunds and vendor forms.
• Provide administrative support to collections managers and communicate with clients/vendors.

Skills

Attention to detail

Strong communicator

Deadline-driven

Legal industry experience

Education

High School diploma or GED

Associate’s degree (preferred)

Tools

Aderant

Chrome River

Workday

ARCS

PayPal

Job description

Contract to Perm Collections Specialist (Remote)

• Miami (Remote), FL

About Our Client

Our client is a prestigious law firm, headquartered in Chicago, IL, and London, England, is known for its multi-billion-dollar operations, employing over 3,600 lawyers worldwide. The firm fosters a culture of collaboration, high standards, and professional growth. This is a unique opportunity to work in a fast-paced environment that values problem-solving and innovation while supporting some of the top professionals in the legal industry. Naviga Recruiting & Executive Search is proud to partner with a leading global business law firm to find a collaborative, results-oriented Legal Executive Assistant to join their team.

The Opportunity

This is a temp-to-hire opportunity for a detail-oriented professional to join the collections team in a fully remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in supporting financial and administrative functions, including client onboarding, payment processing, and financial reporting. The role follows a standard schedule of Monday through Friday, 8:30 am – 5:00 pm EST.

What You Will Do

• Client Onboarding Support: Assist in gathering financial documents and setting up new client profiles while ensuring compliance with procedures.
• Payment Processing & Research: Handle credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
• Financial Reporting: Run and analyze reports regarding outstanding balances and collections activity to provide management insights.
• Refund Management: Prepare and submit documentation in Chrome River to process client overpayment refunds.
• Vendor Management: Complete and process vendor forms accurately in alignment with company policies.
• Administrative Support: Provide general assistance to collections managers and communicate effectively with clients and vendors.

Who You Are

• Experienced Professional: You possess a minimum of 5 years of experience in a professional accounting role, specifically within collections, accounts receivable, or financial administration.
• Industry Savvy: You have previous experience working within a law firm environment.
• Education: You hold at least a High School diploma or GED, though an Associate’s Degree is preferred.
• Technically Proficient: You have intermediate-level skills in MS Word and Excel. Experience with Aderant, Chrome River are REQUIRED. Workday, PayPal, and ARCS experience ishighly desired.
• Strong Communicator: You can effectively interact with staff, attorneys, and clients both verbally and in writing.
• Adaptable: You thrive in fast-paced, deadline-driven environments and can manage multiple tasks efficiently.

The Ideal Candidate

The ideal candidate is a seasoned financial professional with a deep understanding of law firm collections and accounts receivable processes . You are someone who balances technical proficiency—specifically with tools like Aderant and Chrome River—with "soft skills" like professional persistence and the ability to handle client objections effectively . You pride yourself on accuracy, enjoy researching complex payment discrepancies, and are looking for a long-term home where your temporary role has the potential to become a permanent career .

Why Join the Team?

This position offers the flexibility of a 100% remote work arrangement while remaining part of a high-performing, collaborative team . Our client provides a professional atmosphere where accuracy and quality work are valued, and there is a clear potential for the role to convert to a permanent position .