Contract Technical Writer

Trilyon, Inc.; San Jose (CA); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Cisco Systems in San Jose, CA is seeking an experienced Technical Writer to join our team in a hybrid role. You will work closely with SMEs and seasoned writers to create high‑quality documentation and gain hands‑on experience in translating complex product information into clear, user‑friendly content.

The ideal candidate will write concise technical material, collaborate across development, QA and marketing, and continually improve existing content while adhering to organizational standards.

Qualifications

• Experience writing documentation for diverse audiences.
• Ability to quickly learn and translate complex subject matter into accessible content.
• Experience coordinating with SMEs, developers, QA and marketing to deliver documentation.

Responsibilities

• Research, write, and edit content with cross-functional teams.
• Coordinate internal reviews for product documentation.

Skills

Effective technical writer

Ability to learn complex subjects

Documentation and procedure manual

Written communication with attention

Collaborating with developers to

Project management across multiple

Clear, concise content writing

Education

Bachelor’s degree in journalism/communications or technical field

Tools

DITA XML tools

AsciiDoc or Markdown

MS Word

Job description

Location: San Jose, CA (Hybrid – 3 days onsite, 2 days remote)

Technical writer job description

We are searching for an experienced technical writer to join our team at Cisco Systems. This role offers the opportunity to work closely with subject-matter experts (SMEs) and experienced technical writers, and gain hands‑on experience in creating high-quality documentation.

Objectives of this role

• Develop comprehensive documentation that meets organizational standards
• Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content
• Write user-friendly content that meets the needs of target audience
• Evaluate current content and develop innovative methods for improvement

Responsibilities

• Research, write, and edit content, working closely with various teams such as development, QA, and technical marketing
• Coordinate internal reviews for your product documentation

Required skills and qualifications

• experience as an effective technical writer
• Proven ability to quickly learn and understand complex subject matter
• Experience in writing documentation and procedure manuals for various audiences
• Superb written communication skills, with a keen eye for detail
• Experience in working with developers to improve user experience, refine content, and create visuals and diagrams
• Ability to handle multiple projects simultaneously
• Write clear, concise content

Preferred skills and qualifications‑NOT MUST

• Bachelor’s degree (or equivalent) in journalism, communications, or a relevant technical field
• Firm understanding of systems development lifecycle (SDLC)
• Experience in using DITA XML tools, AsciiDoc or Markdown, and MS Word to create documentation