Contract System Administrator

Father-Flanagan; Omaha (NE); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401K match

Tuition reimbursement

Medical benefits

Mental health support

Job summary

Boys Town is seeking an experienced CLM administrator to oversee and optimize the contract lifecycle management system within Procurement Services in Omaha, Nebraska. You will support system users, maintain data integrity, and collaborate with Legal, Finance, IT, and business stakeholders to streamline workflows and reporting.

The role emphasizes templates, approval hierarchies, and ensuring compliance with internal policies and regulatory requirements while delivering training and scalable

Qualifications

• Bachelor's degree or equivalent in business administration, supply chain management, or related field.
• Minimum 3 years of experience in procurement, contract management, or CLM system support.
• Strong understanding of contract lifecycle processes and document management.

Responsibilities

• Oversee and support the CLM system day-to-day and ensure data quality.
• Serve as the primary CLM user contact for the organization.
• Administer CLM platform with user access, roles, and permissions.
• Maintain templates, clause libraries, workflows, and approval hierarchies.
• Monitor system performance and troubleshoot issues.
• Partner with IT for upgrades, patches, and enhancements.
• Develop reports and dashboards related to contracts, spend, suppliers, and procurement.
• Provide training and create process documentation for system use.
• Ensure CLM processes comply with internal policies and regulatory requirements.

Skills

Technical aptitude

Critical thinking

Communication

Organizational skills

Excel

Reporting tools

Education

Bachelor’s degree

Tools

Coupa

Icertis

DocuSign CLM

Agiloft

Ironclad

Job description

Administers, maintains and optimizes the organization’s contract lifecycle management (CLM) system within Procurement Services. Supports users, ensures efficient contract processes, maintains data integrity, and enhances system functionality to align with business and compliance requirements. Partners with Legal, Procurement, Finance, IT, and other business stakeholders to streamline contract workflows and reporting.MAJOR RESPONSIBILITIES & DUTIES:Provides day-to-day oversight and support of the CLM system with responsibility for supporting system users, maintaining data quality, troubleshooting issues, and assisting with process improvements within procurement services.Serves as the primary point of contact for CLM system usersAdministers and maintains the CLM platform, in partnership with IT, including user access, roles, and permissionsMaintains contract templates, clause libraries, workflows, and approval hierarchiesMonitors system performance and ensures optimal functionalityTroubleshoots system issues, resolves user-reported problems, and escalates complex technical issues to IT or the vendor as neededPartners with IT for upgrades, patches, and enhancementsParticipates in system testing, upgrades, and new module implementationsPerforms regular audits and data quality checks ensuring accuracy, completeness, and integrity of contract dataDevelops and maintains reports and dashboards related to contracts, spend, suppliers, and procurement activitiesAssists in tracking contract expirations or renewals, ensuring procurement and the business unit leaders are informedCreates and maintains training materials, job aids, and system/process documentationDevelops and delivers training and guidance on system functionality, procurement processes, and best practicesEvaluates and optimizes contract workflows, templates, and approval processesEnsures contract processes, including the CLM system workflows, comply with internal policies and regulatory requirementsKNOWLEDGE, SKILLS, AND ABILITIES:Strong technical aptitude with the ability to learn and support complex systems quicklyStrong critical thinking and problem-solving skillsEffective communication and customer service skillsExcellent organizational skills and attention to detail/data accuracyProficiency in Microsoft Excel and reporting toolsREQUIRED QUALIFICATIONSBachelor's degree or equivalent combination of education and experience in business administration, supply chain management, or related field required.Minimum 3 years of experience in procurement, contract management, or CLM system support (e.g., Coupa, Icertis, DocuSign CLM, Agiloft, Ironclad) required.Strong understanding of contract lifecycle processes and document management required.PREFERRED QUALIFICATIONSExperience with Workday ERP and Icertis CLM System preferred.Familiarity with data analytics or business intelligence tools (e.g., Power BI) preferred.Other Duties: This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.PHYSICAL REQUIREMENTS, EQUIPMENT USAGE, WORK ENVIRONMENT:Position is relatively sedentary in a normal office administrative environment involving minimum exposure to physical risks. Will use office equipment such as a computer/laptop, monitor, keyboard, and a general workstation set-up.Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.About Boys Town:Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs. Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider. We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition reimbursement, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.