Contract Supervisor

CBRE Group, Inc.; Marietta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

CBRE Group, Inc. in Marietta, GA, is seeking a Contract Supervisor to oversee a team providing administrative contract support within the Contract Quality Management function.

You will set goals, monitor performance, organize workflows, and ensure compliance with CBRE plans and policies. The role requires a high school diploma with 5+ years' related experience, supervisory background, and strong MS Office proficiency.

Qualifications

• High School Diploma or GED with 5+ years of related experience.
• Prior shift manager or supervisory experience preferred.
• Expert knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills; ability to calculate percentages, discounts, and markups.
• Ability to explain complex concepts clearly.

Responsibilities

• Set team goals for performance and deadlines; ensure compliance with plans and vision.
• Monitor employee productivity and provide constructive feedback and coaching.
• Organize workflow and ensure team understands duties and delegated tasks.
• Announce important information from upper management to employees.
• Maintain timekeeping and records; review and approve timecards.
• Receive escalated complaints and resolve difficult problems.
• Verify adherence to policies and procedures; complete disciplinary actions if needed.
• Resolve complex problems and identify approaches to meet objectives.
• May establish new techniques to help the team meet objectives.
• Impact team objectives and related teams; ensure positive impact on customer objectives.
• Lead by example; model CBRE RISE values and build consensus.

Skills

Supervisory experience

Microsoft Office

Organizational skills

Math/Analytical skills

Explain complex concepts

Communication

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About the Role:

As a CBRE Contract Supervisor, you will oversee the team responsible for providing administrative contract support to the department.

This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Set the team goals for performance and deadlines. Ensure compliance with the company’s plans and vision.
• Monitor employee productivity and provide constructive feedback and coaching.
• Organize workflow and ensure that employees understand their duties or delegated tasks.
• Announce important information from upper management to employees.
• Maintain timekeeping and personnel records. Review and approve timecards.
• Receive escalated complaints and resolve difficult problems.
• Verify adherence to legal and company policies and procedures. Complete disciplinary actions if the need arises.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Has a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need:

• High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.