Contract Specialist 36-26

Austin Housing Authority; Austin (TX); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Austin Housing Authority (SHCC) seeks a detail-oriented Contract Specialist to ensure HUD compliance across property portfolios in Texas and Arkansas. You will review rent adjustments, renewals, and conduct multi-level reviews, while maintaining accurate documentation and data entry in HUD systems.

The role emphasizes regulatory knowledge, customer service to owners and HUD staff, and effective communication, with a hybrid work schedule available.

Qualifications

• Two years of college or equivalent; Bachelor’s preferred.
• Compassionate and professional customer service for diverse clientele.
• Strong skills in Google Suite, Microsoft Office, Adobe Acrobat, DocuSign, ELITE, Laserfiche.
• Knowledge of HUD programs and regulatory compliance in affordable housing.
• Understanding of accounting, budgeting, financing and mortgages is a plus.
• Clear written and verbal communication; writing test will be administered.

Responsibilities

• Review owner/agent renewal and rent adjustment submissions for completeness and accuracy.
• Identify discrepancies and request additional information as needed.
• Provide clear, well-supported recommendations based on HUD requirements.
• Ensure processing aligns with HUD rules and guidance; stay updated on changes.
• Maintain documentation to support compliance and audits.
• Enter and maintain data in SHCC and HUD systems; manage documents.
• Monitor portfolio deadlines and conduct multi-level reviews for quality and compliance.

Skills

HUD programs

Regulatory compliance

Affordable housing

Communication skills

Education

Bachelor's degree

Two years of college

Tools

Google Suite

Microsoft Office

Adobe Acrobat

DocuSign

Emphasys ELITE

Laserfiche

Job description

Job Notice

Date Posted: October 5, 2026

Position: Contract Specialist

Starting range: $26.11/hour

Job# 36-26

DEADLINE FOR APPLICATIONS: Open Until Filled

Established in 1937, Austin Housing Authority (AHA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. AHA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.

Southwest Housing Compliance Corporation (SHCC) is looking for a detail oriented, highly organized candidate to work with owners and agents in our Contracts Department. SHCC has served the U.S. Department of Housing and Urban Development (HUD) as high-performing Contract Administrator for over 25 years. In this role, we are proud to serve over 800 properties in the states of Texas and Arkansas to ensure they provide healthy and safe housing and that rent subsidies are accurately calculated in accordance with HUD's mission.

What you will do in this position:

Review & Recommendation

• Review owner/agent renewal and rent adjustment submissions for completeness and accuracy.


• Identify discrepancies and request additional information as needed.


• Provide clear, well-supported recommendations based on HUD requirements.

Regulatory Compliance

• Ensure all processing aligns with current HUD rules and guidance.


• Stay up to date on regulatory changes and apply them to daily reviews.


• Maintain accurate documentation to support compliance and audits.

Customer Service & Communication

• Provide professional, responsive support to owners, agents, and HUD staff.


• Communicate decisions and requests clearly, both verbally and in writing.


• Offer guidance to help stakeholders understand requirements and processes.

Data Entry & System Management

• Enter and maintain accurate data in SHCC and HUD systems.


• Upload, organize, and archive required documents.


• Identify opportunities to strengthen accuracy and workflow efficiency.

Portfolio Management

• Manage an assigned portfolio and track all associated deadlines.


• Conduct multi-level reviews to ensure quality and compliance.


• Monitor trends in assigned properties and elevate issues as appropriate

Qualified candidates must possess:

• At least two years of college, Bachelor's degree is preferred or equivalent combination of education and experience.


• Ability to provide compassionate and professional customer service to clientele of diverse backgrounds


• Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche)


• Knowledge of HUD programs, regulatory compliance, the affordable housing industry


• Knowledge of principals and techniques of accounting, budgeting, financing, and mortgages a plus.


• Ability to communicate clearly and concisely, orally and in writing is critical.


• A writing test will be administered as part of the interview process.

Preferred candidates will also have:

• Prior experience reviewing owner/agent contract renewals and rent adjustment requests.


• Experience managing a portfolio of properties and meeting strict HUD deadlines.


• Familiarity with data entry and system management in HUD or housing compliance systems.


• Experience providing guidance or training to property owners, agents, or staff.


• Knowledge of multi-level review processes and quality assurance procedures

Benefits:

• Paid sick leave, annual leave, birthday leave & federal holidays


• 100% of employee health insurance premiums paid by the agency


• Supplemental health, dental, vision, and life insurance options for employees and family


• Employee Assistance Program


• Hybrid work schedule available

For a more detailed description of our compensation/benefits offered, go to the following website: https://austinha.org/about-us/careers/en/

APPLICATIONS FOR EMPLOYMENT: SHCC is a subsidiary of Austin Housing Authority (AHA) Application for open posted position must be submitted via online at the following website https://AHAnet.applicantpro.com/. However, we will accept applications at Austin Housing Authority, 1124 S. IH-35, Austin, Texas 78704. No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with Austin Housing Authority or sign up for job alerts at our career site. AHA/SHCC is a drug-free workplace. A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER