Contract Sales Representative- Alarm Division

Ironsmith Fire, LLC; Memphis (TN); On-site; USD 80,000 - 120,000; Full time

Job summary

Ironsmith Fire seeks a Contract Sales Representative for the Fire Alarm Division in Memphis, TN. You will be the primary contact with general contractors, owners, and developers, delivering fire alarm solutions that meet code requirements and project specs.

You will identify opportunities, prepare estimates and proposals, secure contracts, and ensure smooth handoff from sales to project execution while coordinating with engineering, installation, and service teams.

Qualifications

• Minimum of 5 years of experience in fire alarm sales, estimating, design, project management, or a related fire protection field.
• Working knowledge of NFPA 72, applicable building and fire codes, and local AHJ requirements.
• Experience reviewing construction documents, plans, specifications, and bid packages.
• Strong understanding of commercial fire alarm systems and life safety solutions.
• NICET Fire Alarm Systems certification preferred.
• Industry certifications related to fire alarm systems, life safety, project management, or sales are considered an asset.
• Valid driver's license and ability to travel as needed for customer meetings and project site visits.

Responsibilities

• Identify and develop relationships with general contractors, property owners, developers, and other key customers within the fire alarm market.
• Develop strategic sales plans and estimating strategies to increase market share and profitability within the Fire Alarm Division.
• Perform detailed reviews of project specifications, drawings, bid documents, and applicable codes to ensure all fire alarm system requirements are incorporated into proposals.
• Verify local AHJ requirements and applicable fire alarm codes to ensure project scope is fully addressed.
• Prepare and submit accurate, competitive, and timely proposals in accordance with customer requirements and bid schedules.
• Review contracts to confirm scope, terms, conditions, and compliance requirements are understood and acceptable.
• Coordinate the successful turnover of awarded projects to accounting by providing all required contract documentation and project information.
• Facilitate project handoff to engineering, design, programming, installation, and service teams to ensure clear communication of project scope and customer expectations.
• Maintain regular communication with customers and project stakeholders throughout project execution.
• Communicate customer feedback, requests, and project updates to internal teams to ensure successful project delivery.
• Identify and address scope changes throughout the project lifecycle and pursue change orders for additional work when appropriate.
• Support accounts receivable efforts by assisting with collection of past‑due invoices and maintaining positive customer relationships.
• Build and maintain long‑term customer relationships through responsive communication, technical expertise, and outstanding service.
• Present fire alarm system solutions that emphasize the value, quality, and expertise of Ironsmith Fire.
• Serve as a trusted advisor to customers by providing guidance regarding fire alarm systems, life safety requirements, and industry best practices.
• Monitor project progress, budgets, schedules, and customer satisfaction throughout project completion.
• Stay informed on emerging technologies, code changes, industry trends, and competitor activities within the fire alarm and life safety industry.
• Track and analyze key performance indicators (KPIs) and sales metrics to measure success and identify opportunities for improvement.

Skills

Relationship-building

Fire alarm systems

Contract negotiation

Project coordination

Reading drawings/specs

Communication skills

Microsoft Office

CRM platforms

Estimating software

Travel readiness

Education

NICET Fire Alarm Certification

Tools

Estimating software

CRM platforms

Project management systems

Job description

Location

Memphis - Memphis, TN US (Primary)

Experienced (Non-Manager)

Category

Account Manager

Job Type

Travel

May require travel to and from customer sites

Job Description

POSITION SUMMARY

A Contract Sales Representative for the Fire Alarm Division at Ironsmith Fire plays a critical role in driving revenue growth and expanding relationships with general contractors, owners, developers, and other key stakeholders. This position serves as the primary point of contact throughout the sales and project lifecycle, providing fire alarm solutions that meet customer needs, code requirements, and project specifications.

A member of the Client Solutions Department, the Contract Sales Representative is responsible for identifying opportunities, developing estimates and proposals, securing contracts, and ensuring a seamless transition from sales to project execution. The ideal candidate combines technical knowledge of fire alarm systems with strong relationship‑building and project coordination skills to support customer satisfaction and business growth.

OBJECTIVES

• Identify and develop relationships with general contractors, property owners, developers, and other key customers within the fire alarm market.
• Develop strategic sales plans and estimating strategies to increase market share and profitability within the Fire Alarm Division.
• Perform detailed reviews of project specifications, drawings, bid documents, and applicable codes to ensure all fire alarm system requirements are incorporated into proposals.
• Verify local Authority Having Jurisdiction (AHJ) requirements and applicable fire alarm codes to ensure project scope is fully addressed.
• Prepare and submit accurate, competitive, and timely proposals in accordance with customer requirements and bid schedules.
• Review contracts to confirm scope, terms, conditions, and compliance requirements are understood and acceptable.
• Coordinate the successful turnover of awarded projects to accounting by providing all required contract documentation and project information.
• Facilitate project handoff to engineering, design, programming, installation, and service teams to ensure clear communication of project scope and customer expectations.
• Maintain regular communication with customers and project stakeholders throughout project execution.
• Communicate customer feedback, requests, and project updates to internal teams to ensure successful project delivery.
• Identify and address scope changes throughout the project lifecycle and pursue change orders for additional work when appropriate.
• Support accounts receivable efforts by assisting with collection of past‑due invoices and maintaining positive customer relationships.
• Build and maintain long‑term customer relationships through responsive communication, technical expertise, and outstanding service.
• Present fire alarm system solutions that emphasize the value, quality, and expertise of Ironsmith Fire.
• Serve as a trusted advisor to customers by providing guidance regarding fire alarm systems, life safety requirements, and industry best practices.
• Monitor project progress, budgets, schedules, and customer satisfaction throughout project completion.
• Stay informed on emerging technologies, code changes, industry trends, and competitor activities within the fire alarm and life safety industry.
• Track and analyze key performance indicators (KPIs) and sales metrics to measure success and identify opportunities for improvement.

COMPETENCIES

• Strong interpersonal and relationship-building skills with the ability to establish trust and credibility with customers, contractors, and internal teams.
• Comprehensive understanding of fire alarm systems, life safety systems, applicable codes, regulations, and industry standards.
• Ability to interpret construction drawings, specifications, and project requirements.
• Strong project coordination skills with the ability to manage multiple opportunities and projects simultaneously.
• Effective verbal, written, and presentation communication skills.
• Strong negotiation and contract review capabilities.
• Problem-solving mindset with the ability to proactively identify and resolve issues.
• Ability to stay current on industry developments, technology advancements, and market trends.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office Suite, CRM platforms, estimating software, and project management systems.

Job Requirements

EDUCATION AND EXPERIENCE

• Minimum of 5 years of experience in fire alarm sales, estimating, design, project management, or a related fire protection field.
• Working knowledge of NFPA 72, applicable building and fire codes, and local AHJ requirements.
• Experience reviewing construction documents, plans, specifications, and bid packages.
• Strong understanding of commercial fire alarm systems and life safety solutions.
• NICET Fire Alarm Systems certification preferred.
• Industry certifications related to fire alarm systems, life safety, project management, or sales are considered an asset.
• Valid driver's license and ability to travel as needed for customer meetings and project site visits.

PHYSICAL REQUIREMENTS

• The ability to maintain a high level of energy and stamina to manage long hours, travel requirements, and the stress associated with high-level decision making.
• The ability to travel, sometimes extensively, to meet with clients.
• While primarily a skill, the physical aspect includes the ability to speak clearly and effectively in public and private settings, and to engage in face-to-face meetings.
• Good general health to fulfill job responsibilities effectively, including being able to work long hours when necessary.

COMMITMENT TO DIVERSITY

At Ironsmith Fire, we're dedicated to fostering an inclusive workplace where everyone feels valued and respected. We actively encourage applications from diverse backgrounds and believe that embracing differences enhances our team's creativity and effectiveness. Regardless of race, gender, age, religion, or other characteristics, we welcome all to join us in creating a culture where everyone can thrive.