Contract Project Coordinator, Help Desk Operations

Netfor Inc; Indianapolis (IN); On-site; USD 34,000 - 52,000; Full time

Job summary

Netfor Inc. is seeking a Project Coordinator for a fixed-term 6-month contract to support the Help Desk team with project intake, tracking, reporting, and process improvement. The role emphasizes detailed Excel-based tracking and cross-functional coordination with technical and support staff.

The ideal candidate will manage project plans, meeting materials, and action items, ensuring timely updates to leadership while maintaining strong documentation and governance throughout the engagement.

Qualifications

• Strong Excel proficiency for trackers and reports.
• Excellent attention to detail and organizational skills.
• Experience in project coordination or administrative support.
• Familiarity with Jira or ClickUp.

Responsibilities

• Coordinate projects from intake to closeout with objectives, scope, milestones, dependencies, deliverables, and success criteria.
• Maintain project plans, task boards, schedules, status reports, decision logs, risk and issue logs.
• Facilitate project meetings, prepare agendas and materials, document decisions and action items, assign owners, and follow up.
• Partner with Help Desk leadership and technical teams to prioritize work, escalate risks, and manage dependencies and resources.
• Prepare concise updates for leadership and stakeholders and ensure governance through documentation.

Skills

Excel

Project coordination

Organizational skills

Communication skills

Tools

Jira

ClickUp

Job description

Netfor Inc. is seeking a Project Coordinator for a fixed-term 6-month contract to support the Help Desk team with project intake, tracking, reporting, and process improvement. The role emphasizes detailed Excel-based tracking and cross-functional coordination with technical and support staff.

The ideal candidate will manage project plans, meeting materials, and action items, ensuring timely updates to leadership while maintaining strong documentation and governance throughout the engagement.