Contract Manager

Heartland for Children; Bartow (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Tuition assistance

Domestic partner coverage

Retirement plan

Generous paid time off

Job summary

Heartland for Children is seeking a professional for a role focused on contract management and compliance with regulations. The position requires establishing positive relationships and knowledge in child welfare and mental health.

Candidates should have a Bachelor’s degree, with experience in office or client services preferred. Excellent benefits include tuition assistance, domestic partner coverage, and generous paid time off.

Qualifications

• Two to three years previous office or client services experience preferred.
• Must operate in a fast-paced environment with demanding deadlines.

Responsibilities

• Develop and manage contracts and determine compliance with regulations.
• Receive and process CBHA referrals submitted by partners.
• Periodically review CBHAs for quality and provide feedback to providers.
• Attend DJJ lockout staffings and recommend services for kids.
• Identify trends and barriers related to processes and make recommendations.

Skills

Knowledgeable of child welfare and case management

Knowledgeable of mental health and utilization management

Ability to establish positive working relationships

Detail-oriented

Education

Bachelor’s degree in Business or Human Services

Job description

This is a professional position where effective performance requires a high level of independent judgment and action under minimal

supervision. It is primarily responsible for developing and managing contracts and determining compliance with federal, state, and local regulations and policies.

Essential Functions:

Establish and maintain positive working relationships with Heartland for Children internal and external customers

Knowledgeable of child welfare and case management

Knowledgeable of mental health, utilization management and DJJ processes

Knowledgeable of Comprehensive Behavioral Health Assessments (CBHA), mental health referrals and mental health services

Receive and process CBHA referrals that are submitted by our partners within required timeframes.

Periodically review CBHAs for quality and provide feedback to providers when necessary.

Provide connections and support for mental health, substance and behavioral health needs of children and adults

Attend DJJ lockout staffings, coordinate meetings and recommend services for kids to help divert placement in licensed care

Participate in multi-disciplinary staffings to include but not limited to Crossover Youth Staffings, Youth at Risk Staffings, Local Review Team Staffings and other staffings as requested.

Identify trends, good practice and barriers related to these processes and make written recommendations for improvement and/or training opportunities

Perform additional duties as assigned

Qualifications:

Bachelor’s degree/preferably in a Business or Human Services related field.Two to threeyears previous office or client services experience preferred; detailed oriented and able to operate in a fast paced environment with demanding deadlines.

We offer excellent benefits package with tuition assistance, domestic partner coverage, retirement & generous paid time off.

Additional Information:

Drug free workplace. Drug testing required. EOE/M/F/D/V.