Contract Maintenance Manager, Arizona

Pacaso; Phoenix (AZ); On-site; USD 51,000 - 73,000; Part time

Benefits offered by this job

Competitive base salary

Job summary

Pacaso is seeking a Contract Maintenance Manager to execute hands-on maintenance and repairs for a portfolio of luxury Pacaso homes. As an independent contractor (1099), you will work hourly, respond quickly to maintenance needs, and uphold Pacaso's high standards.

You will document work accurately, communicate clearly with owners and the Asset Management team, and ensure home readiness for owner stays. The role emphasizes independent work, reliability, and strong attention to detail, with

Qualifications

• 5+ years in residential maintenance or property repairs.
• Strong troubleshooting and repair skills across home systems.
• Experience in luxury properties or high-end property management preferred.
• Able to work independently and deliver consistent quality.
• Excellent communication and professionalism with owners and teams.
• Comfortable using mobile tech and digital documentation tools.
• Reliable transportation and own tools for maintenance.

Responsibilities

• Execute maintenance work orders across Pacaso homes.
• Perform general repairs and preventative maintenance.
• Diagnose issues with plumbing, electrical, HVAC, appliances, and smart tech.
• Coordinate with Asset Management on scheduling and priorities.
• Document hours, materials, and repair details in the system.
• Provide professional communication with owners and Pacaso staff.

Skills

Maintenance expertise

Troubleshooting & repair

Luxury residential experience

Independent work

Attention to detail

Professional communication

Mobile tech & digital docs

Tools & equipment ownership

Tools

Work order systems

Smart home technology

Mobile documentation tools

Job description

Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. We've reimagined the second home category — pairing a thoughtfully designed co-ownership model with simplified financials, equitable scheduling, and dedicated local property management, so owners get the joy of a true second home without the hassle.

Since launch, Pacaso has facilitated more than $1.2 billion in gross real estate transactions and service fees across 40+ destinations in the U.S., Mexico, and Europe — including Aspen, Lake Tahoe, Napa, Malibu, Palm Springs, Cabo, Paris, London, and most recently Florence, Milan, and Rome. We've raised over $300 million in cumulative equity funding, closed the largest real estate Regulation A+ offering of 2025, and reserved the Nasdaq ticker PCSO as we build toward a public listing.

Our work has been featured in The New York Times, The Wall Street Journal, Fortune, Forbes, CNBC, Bloomberg, and others.

Recognition

• No. 5, Forbes America's Best Startup Employers (2026) — our second consecutive Top 10 ranking
• Newsweek's America's Greatest Startup Workplaces (2025)
• Winner, 2025 Inman Best of Proptech Awards — Consumer Experience & Marketplace Innovation
• Fortune & Great Place To Work Best Workplaces in Real Estate (2024)
• Best Workplace in the Bay Area
• LinkedIn Top Startup (2022) Glassdoor Best Places to Work, #6 (2022)

Contract Maintenance Manager

Position Type: Independent Contractor (1099)
Compensation: Hourly Rate $45 an hour

Position Overview

The Contract Maintenance Manager is responsible for executing maintenance and repair work across a portfolio of Pacaso luxury homes. Operating as an independent contractor on behalf of Pacaso, this role serves as an extension of our Asset Management team, ensuring homes are maintained to Pacaso's luxury standards and consistently ready for owner stays.

This is a hands-on, hourly contract position focused on delivering high-quality repairs, responding quickly to maintenance needs, and providing a professional, seamless experience for Pacaso owners.

Contract Maintenance Managers represent Pacaso while performing assigned services and are expected to uphold the same standards of quality, professionalism, communication, and attention to detail as Pacaso's internal Maintenance Managers.

Key Responsibilities

Maintenance Execution & Repairs

• Complete assigned maintenance work orders across a portfolio of Pacaso homes.
• Perform general handyman repairs, troubleshooting, and preventative maintenance.
• Diagnose and address common issues involving plumbing, electrical, HVAC basics, appliances, fixtures, and smart home technology.
• Identify repairs requiring specialized or licensed vendors and communicate recommendations to the Asset Management team.
• Complete work efficiently, safely, and correctly the first time, following Pacaso Home Standards.

Work Order Management & Communication

• Coordinate with Pacaso's Operations Manager of Maintenance and Asset Managers on scheduling, priorities, and work assignments.
• Respond promptly to urgent maintenance requests, including issues impacting active owner stays.
• Provide timely updates on repair status, estimated completion times, and any additional work required.
• Document completed work, including labor hours, materials used, photos, and repair details, in Pacaso's work order system or other documentation tools.
• Communicate professionally with owners, vendors, and Pacaso team members while representing the company.

Home Readiness & Quality Standards

• Ensure maintenance work supports a safe, functional, and luxury-level home experience.
• Identify potential maintenance concerns and proactively recommend repairs or preventative measures.
• Maintain a high standard of workmanship, cleanliness, and attention to detail when working inside Pacaso homes.
• Protect home finishes, furnishings, and equipment while performing repairs.
• Support Asset Managers in maintaining consistent property standards across the portfolio.

Hourly Billing & Documentation

• Accurately track and submit hours worked against assigned maintenance work orders.
• Document materials purchased and expenses incurred in accordance with Pacaso's contractor billing procedures.
• Provide complete and timely documentation to support accurate property-level billing.
• Obtain approval before performing work outside the agreed scope or incurring additional expenses, as required.

Qualifications

• 5+ years of experience in residential maintenance, handyman services, or property repairs.
• Strong troubleshooting and repair skills across residential home systems.
• Experience working in luxury residential properties, vacation homes, or high-end property management preferred.
• Ability to work independently, manage assigned work efficiently, and deliver consistent quality.
• Strong attention to detail and pride in workmanship.
• Excellent communication skills and professionalism when interacting with owners and Pacaso team members.
• Comfortable using mobile technology, work order systems, and digital documentation tools.
• Reliable transportation and appropriate tools to perform general maintenance services.
• Ability to provide proof of insurance and any applicable licenses or certifications required for the services performed.
• Engagement Type: Independent Contractor (1099); not a full-time Pacaso employee.
• Compensation: Agreed-upon hourly rate for authorized maintenance services.
• Work Availability: Assignments based on property maintenance needs, contractor availability, and agreed service expectations.
• Scheduling: Work coordinated with Pacaso's Operations Manager of Maintenance and Asset Management team.
• Service Standards: Contractors are expected to represent Pacaso professionally and follow applicable home care, safety, communication, and documentation standards.
• Payment: Based on approved hours worked and submitted invoices, in accordance with the contractor agreement.
• Tools & Equipment: Contractors are generally responsible for providing their own standard tools and equipment unless otherwise agreed.
• Employment Benefits: This engagement does not include Pacaso employee benefits, paid time off, or other employee compensation programs.

Why You'll Love Working Here

We invest in our Crew the way we invest in our homes — thoughtfully, generously, and with care.

• Competitive base salary and meaningful equity — every Crew member shares in what we're building
• Discretionary time off — take the rest you need, when you need it
• Premium medical, dental, and vision coverage for you and your family
• Sponsored memberships to One Medical, Peloton, and WellHub for whole-person, modern healthcare
• 401(k) to help you build long-term security
• Paid parental leave for primary and secondary caregivers
• Home office stipend and a monthly internet and cell phone reimbursement to set you up for great remote work
• Quarterly team gatherings and ongoing learning and development investment

Our Commitment

Pacaso is proud to be an equal opportunity employer. We welcome applicants of every race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, ability, and background — including veterans and individuals with disabilities. We believe a Crew as diverse as the owners we serve makes Pacaso stronger, and we're committed to building a workplace where every voice belongs.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Pacaso ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.