Service Technician

Dream Live Prosper Communities; Jacksonville (FL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Dream Live Prosper Communities is seeking a Scattered Site Service Technician to maintain and repair residential properties across the Southeast. You will handle plumbing, electrical, HVAC, painting, and general repairs, traveling between sites to complete work orders with a focus on timely, quality workmanship.

The role requires a flexible schedule, ability to work outdoors in varying conditions, and strong communication skills to serve residents and partners.

Qualifications

• Experience in basic plumbing, electrical, HVAC, painting, and general repairs.
• Ability to troubleshoot maintenance issues with minimal supervision.
• Must be able to lift up to 50 lbs and work indoors/outdoors.
• Strong organization, dependability and time management.
• Strong customer service and communication skills.
• Comfortable using mobile technology and work order systems.
• CPO certification is a plus.
• Must provide basic hand tools.
• Able to participate in an on-call rotation and work across multiple properties.
• Valid driver's license and reliable vehicle required.

Responsibilities

• Travel between scattered-site properties to complete maintenance work orders.
• Perform plumbing, electrical, HVAC, painting, appliance and general repairs.
• Maintain property grounds, common areas and amenities.
• Update and manage assigned work orders in property management software.
• Respond to emergency maintenance calls as needed and during on-call rotations.
• Maintain a safe, clean, and professional work environment.
• Other duties as assigned.

Skills

Handyman skills

Plumbing

Electrical

HVAC

Painting

Troubleshooting

Customer service

Hand tools

On-call

Driver's license

Reliable vehicle

Tools

Work order software

Mobile devices

Job description

The Service Technician role is important to the success of all DLP-owned and managed assets, as this individual is part of a team responsible for ensuring we offer a top service experience to our residents, tenants and guests. This includes responsibility for curb appeal, maintenance needs, cleaning, and after-hour emergency service needs. This position requires flexibility and the ability to understand and service the basic needs of all assigned properties, providing assistance as needed and during on-call duties.

Successfully complete all assigned service requests with no callbacks within 48 hours of being assigned. Displaying exceptional customer service, performing make-ready work to get the rental homes ready once vacated, while ensuring all work orders are managed and closed within 48 hours. This position will require frequent work outdoors in all weather conditions. High levels of customer service are essential for the success of the community as well as the cleanliness and marketability of the scattered sites for leasing and guest reviews.

Scattered sites encompass all DLP-owned and/or managed assets in the Southeast region.

Dream Here: Careers at Dream Live Prosper Communities

At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.

Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest-growing companies for 14 consecutive years.

If you're looking for a career with a mission-driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

About this opportunity:

• Headquarters : 405 Golfway W Drive, Suite 300, St Augustine, FL 32095
• Compensation: Starting at $23.00-$25.00 Hourly, depending on experience and certification. Significant bonus potential with excellent performance
• Position type: Full-time
• This job requires a flexible schedule with varied work hours that may include weekends.

What we are looking for in a Scattered Site Service Technician:

• Strong handyman skills with experience in basic plumbing, electrical, HVAC, painting, and general repairs.
• Ability to troubleshoot maintenance issues and complete repairs with minimal supervision.
• Ability to lift up to 50 lbs and work indoors and outdoors in varying conditions.
• Organized, dependable, and able to manage time effectively while working in the field.
• Strong customer service and communication skills.
• Comfortable using mobile technology and work order systems.
• CPO Certification is a plus.
• Must provide basic hand tools.
• Able to participate in an on-call rotation.
• Self-starter who can work independently across multiple properties.
• Reliable vehicle capable of transporting tools, equipment, and maintenance supplies.
• Valid driver's license and clean driving record.

What you will do as a Scattered Site Service Technician:

• Travel between scattered-site properties to complete maintenance work orders and on commercial, single family and vacation properties..
• Perform plumbing, electrical, HVAC, painting, appliance, and general maintenance repairs.
• Maintain property grounds, common areas, and amenities of scattered sites.
• Update and manage assigned work orders in property management software.
• Respond to emergency maintenance calls as needed and as part of the on-call rotation.
• Maintain a safe, clean, and professional work environment.
• Other duties as assigned.

What Motivates Us:

Making an Impact: At DLP, making a difference is at the heart of everything we do, whether it’s for our residents, investors, or business partners.

Embracing Challenges: We view roadblocks as opportunities and proactively seek solutions.

Growth: For 14 consecutive years, we’ve been recognized on the Inc. 5000 list as one of America's fastest-growing private companies.

Who We Are:

What We Do: We finance the building of Thriving Communities.

Our Mission: To lead in funding and building Thriving Communities centered in safe, attainable housing, transforming the nation.

Our Purpose: To passionately make an extraordinary impact by transforming lives and building Thriving Communities.

Our Big, Hairy, Audacious Goal (BHAG): To positively impact 10 million lives by funding 5,000 Thriving Communities and becoming one of America’s 100 largest private companies.

Our Culture: We work hard towards ambitious goals, driven by a purpose bigger than ourselves. We seek to make a difference in the affordable housing crisis and the lives of our employees, investors, and partners. We follow our Elite Execution System to develop personally and professionally, striving to Live Fully in all areas of life.

Core Values:

Driven for Greatness: Pursuing knowledge and growth both personally and professionally.

Living Fully: Achieving optimal health in all life aspects: faith, family, friends, freedom, fun, fulfillment, fitness, and finance.

Grit: Demonstrating endurance and commitment to achieve long-term goals.

Community: Elevating the greater good and cultivating thriving relationships.

Authenticity: Being true to ourselves and others, fostering growth through open dialogue.

Prepared to Win: Applying discipline and consistent effort to achieve our goals.

Kingdom Impact: Sharing God’s love through our work and service.

Twenty-Mile March: Focusing on clear goals and consistently evaluating our performance.

Stewardship: Committing to those who trust us with their capital, communities, and careers.

Servant Leadership: Leading with high standards and humility, empowering growth and accountability.

Benefits and Perks:

PTO, health/dental/vision/life insurance, 401(k) matching, learning/educational incentives, Volunteer Time Off, well-being programs, company events, self-improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at [e-mail]. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here .

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Dream Live Prosper Communities’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.