Contract Lifecycle Management Analyst

SECU; Raleigh (NC); On-site; USD 52,000 - 78,000; Full time

Job summary

SECU seeks a CLM Analyst to support Contract Lifecycle Management. You will log and track agreements, maintain documentation in the CLM system, and assist with user support and workflow updates.

You will work with the Contract Administration team, ensure data accuracy, generate reports, and stay current with software enhancements in a fast-paced credit union environment. This role is based in Raleigh, NC, offering a collaborative, service-oriented environment.

Qualifications

• Requires 2 years of experience in contracts or CLM.
• Bachelor's degree from an accredited college or university.
• Strong reading, language comprehension, and written communication.

Responsibilities

• Log, track, and maintain contract records in the CLM system.
• Maintain contract artifacts, redlines, and executed agreements.
• Assist with user support and routine CLM issues.
• Create and manage CLM users, groups, permissions, and roles.
• Generate standard reports and metrics for operations and management.

Skills

Contract management

Communication

Attention to detail

Organizational skills

English fluency

Education

Bachelor's degree

Tools

Microsoft Office

Conga Contracts Management Software

Job description

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Purpose

The CLM Analyst will be part of the operation of the Contracts team and will be responsible for assisting with Contract Lifecycle Management (CLM).

Responsibilities

• Log, track, and maintain records of agreements reviewed by Contracts.
• Maintain contract records and supporting documentation, including correspondence, contract artifacts, redlines, negotiated versions, and executed agreements within the CLM system.
• Assist with user support and troubleshooting routine CLM issues.
• Create, update, and maintain users, groups, permissions, functions, and roles within the CLM platform.
• Assist with workflow updates and corrections.
• Generate standard reports and metrics for operational and management reporting.
• Support testing of system enhancements and software releases.
• Maintain system documentation, procedures, and training materials.
• Understand and utilize SECU’s contract management software. Must adapt to evolving software functionality and stay abreast of an ever-changing technical environment.
• Work closely with the VP - Contract Administration to communicate ideas and implement changes when needed.
• Act in a professional manner on and off the job and be courteous and discreet in the performance of duties and hold information in strict confidence.
• Accept special projects and perform other tasks as assigned.

Requirements

• 2 years of experience.
• Four-year degree from an accredited college or university.
• Excellent reading and language comprehension skills with attention to detail.
• Excellent communication and customer service skills.
• Ability to organize work, prioritize multiple tasks, and perform routine duties independently.
• Knowledge of financial institution systems and processes.
• Highest level of integrity and objectivity.
• Ability to remain flexible and adapt to changing departmental demands.
• Dedication to SECU philosophy and work ethic.
• Proficiency with Microsoft Office Suite.
• Must be able to speak English fluently.
• Ability to cooperate and collaborate with co-workers and be cordial in all interactions with co-workers and vendors.

Preferred Skills and Experience

• Experience in a position involving contract management.
• Experience with Conga Contracts Management Software or other contract management software.

Job Environment

Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone.

Physical Demands

• Must be able to comprehend phone calls and carry out verbal and written instructions.
• May require a substantial amount of sitting.
• Must be able to use hands and fingers to press keys on a computer keyboard to enter or retrieve information or press telephone key pad and lift receiver.
• Must be able to lift up to 30 pounds.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.