Contract Insurance Admin Assistant — Client Support & Claims

HUB International; Santa Maria (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

FSA

HSA

401(k)

Paid time off

Bonuses / commissions

Job summary

HUB International is seeking an Administrative Assistant to support the Senior & Individual Services Team with clerical tasks and customer-focused service. The role is a contract position running from mid-September 2026 through January 2027, located in the United States.

You will handle calls, assist with quotes, manage documentation, and coordinate with carriers to ensure smooth processing. Ideal candidates have 1–2 years of administrative experience, strong communication skills, and

Qualifications

• High School or GED required.
• 1–2 years administrative experience or equivalent.
• Ability to communicate effectively in writing and verbally with customers.
• Desire to learn and grow in the insurance industry.
• Ability to respond to customer needs and handle difficult situations promptly.
• Proficient with Microsoft Office Suite and Outlook.

Responsibilities

• Answer calls from Senior and Individual Services line.
• Assist in the preparation of quotes for clients.
• Support team with claims and benefit issues.
• Review applications for missing information and data accuracy.
• Follow up with carriers and track application progress.
• Maintain organized client files and update agency systems.
• Schedule appointments and gather information from clients.
• Prepare Provider Directories and renew policy information in the system.
• Research commission payments and billing issues.
• Perform other duties as assigned.

Skills

Communication skills

Administrative support

MS Office

Data entry

Education

High School or GED

Tools

Microsoft Office

Outlook

Job description

HUB International is seeking an Administrative Assistant to support the Senior & Individual Services Team with clerical tasks and customer-focused service. The role is a contract position running from mid-September 2026 through January 2027, located in the United States.

You will handle calls, assist with quotes, manage documentation, and coordinate with carriers to ensure smooth processing. Ideal candidates have 1–2 years of administrative experience, strong communication skills, and