Contract Guest Experience Specialist

Lululemon Athletica; Illinois; On-site; USD 28,000 - 32,000; Part time

Benefits offered by this job

Base pay range: $20.50–$23.59/hour

Target bonus: $2.00/hour

Extended health and dental benefits

Paid time off

Employee discount

Job summary

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well.

The Educator role is the foundation of our success in our retail stores. Educators are experts in creating world-class guest service, sharing top-quality product education, and speaking authentically about our community and culture.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests' time.
• Assess guests' needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Move dynamically on the floor to continuously engage with guests and attend to store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma, GED, or equivalent

Job description

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well.

The Educator role is the foundation of our success in our retail stores. Educators are experts in creating world-class guest service, sharing top-quality product education, and speaking authentically about our community and culture.