Contract & Export Compliance Specialist

Precision Castparts Corp.; Groton (CT); On-site; USD 45,000 - 65,000; Full time

Job summary

Precision Castparts Corp. in Groton, CT, seeks a customer‑driven professional to serve as the primary point of contact for assigned customers, handling contracts, quotes, PO processing, and order management through shipment.

You will collaborate with Operations, Quality, Engineering, Planning, Shipping and Sales to ensure accuracy, compliance, and timely delivery, while maintaining data integrity and supporting export controls.

Qualifications

• Associate or Bachelor’s degree in business, Marketing, Sales, or related field.
• Strong customer service, communication, and organizational skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Experience with ERP, contract management, or manufacturing systems preferred.
• Familiarity with export compliance requirements (ITAR experience preferred).
• Self-motivated, proactive, and capable of working effectively in a manufacturing environment.

Responsibilities

• Manage assigned customer accounts and administer contracts from order receipt through shipment and delivery.
• Process purchase orders, quotations, order modifications, releases, transfers, and related transactions within company systems.
• Review and respond to customer inquiries, correspondence, complaints, and order-related communications in a timely and professional manner.
• Serve as the liaison between customers and internal teams including Operations, Quality, Engineering, Planning, Shipping, and Sales.
• Communicate order status, delivery schedules, specifications, quality concerns, and other critical information to customers and internal stakeholders.
• Maintain accurate customer records, contracts, files, reports, and databases using company systems and Microsoft Office applications.
• Support export compliance activities, including ITAR documentation, end-user statements, and coordination with Facility Compliance Officers (FCOs).
• Ensure data integrity and accuracy across enterprise systems and customer records.
• Assist with customer visits, meetings, and coordination of technical reviews or discussions.
• Monitor customer requirements and proactively identify issues, risks, or opportunities for process improvements.
• Develop an understanding of manufacturing processes, customer specifications, and production requirements to support effective customer service and contract execution.
• Provide general administrative support and perform additional duties as assigned.

Skills

Customer service

Communication

Organizational skills

MS Office

ERP systems

Export compliance

Attention to detail

Collaboration

Education

Business/Marketing/Sales degree

Job description

Precision Castparts Corp. in Groton, CT, seeks a customer‑driven professional to serve as the primary point of contact for assigned customers, handling contracts, quotes, PO processing, and order management through shipment.

You will collaborate with Operations, Quality, Engineering, Planning, Shipping and Sales to ensure accuracy, compliance, and timely delivery, while maintaining data integrity and supporting export controls.