Contract Event Manager

Non-Plus-Ultra-S.; San Francisco (CA); On-site; USD 69,000 - 83,000; Full time

Job summary

Non Plus Ultra in San Francisco seeks an Event + Venue Manager to transform historic spaces into premier event venues. You will lead production, coordinate cross-team communications, and mentor staff to deliver flawless events and outstanding client experiences.

The role emphasizes fast-paced, entrepreneurial collaboration with a focus on logistics, permitting, and vendor coordination across multiple venues.

Qualifications

• 3-5 years' experience in event management or production.
• Must be a self-starter who thrives in fast-paced, entrepreneurial environments.
• Excellent communication and client-service orientation.
• Strong problem-solving, organizational, and detail-oriented skills.
• Ability to design and implement processes to improve execution.
• Comfort working with ambiguity as we grow.

Responsibilities

• Manage production for partners’ and our own events and projects.
• Facilitate communications between all teams and partners to ensure smooth execution.
• Coach and mentor venue-based teams to deliver unparalleled client satisfaction.
• Assist partners with navigating logistical planning and venue-specific requirements.
• Coordinate run-of-show and day-of-event operations; maintain CRM records.
• Ensure compliance with all permits, licenses, and city codes, and coordinate vendor relations.

Skills

Event management

Client focus

Self-starter

Metrics-driven

Problem-solving

Detail-oriented

Process design

Ambiguity tolerance

Team player

Communication

Tools

CRM software

Job description

We are looking for a contract Event + Venue Manager to help us as we activate and transform some of San Francisco’s most amazing buildings into a premier event space portfolio.

Who We Are

We are Non Plus Ultra - we activate historic, one-of-a-kind properties, and unique civic-owned spaces by partnering with global brands, artists, and community leaders to create unparalleled experiences. Iconic, timeless, unique. We work with our partners to create incredible performances, elevated experiences, large-scale conferences, community activations, and mind-blowing events.

Who You Are

You’re a self-starter with a commitment to customer success. You are also a creative thinker, fantastic communicator, great listener, team player, and a tireless client advocate. You set high goals (because those are the most fun to crush). You speak our language (which, importantly, does not have a word for ‘No’ but does have a seemingly infinite number of ways to say ‘Yes’). You have no time to waste complaining about what is broken because you’re busy fixing it.

What you will be doing General

• Manage production for our partners’ and our own events and projects;
• Facilitate communications between all teams and partners to ensure a smooth event and project execution;
• Ensure venue-based team effectiveness by coaching and mentoring team members, to ensure seamless event execution and unparalleled client satisfaction.

Event Design and Execution

• Assist partners with navigating Company’s logistical planning process;
• Communicate the unique logistical requirements for each venue to partners;
• Coordinate run-of-show and day-of-event operations and venue usage;
• Maintain complete and up to date CRM records for assigned events;
• Assist with all requirements for permitting of large-scale traffic plans and crowd management as necessary;
• Wherever appropriate, introduce partners to NPU’s preferred vendors;
• Enforce third-party vendor compliance with electrical, engineering, license, security, insurance, permitting requirements, and other applicable city codes and regulatory requirements.

What we are looking for

• 3-5 years' experience in event management or production
• Must be:
  • Obsessively focused on client satisfaction…. perhaps subject to chronic bouts of need-to-be-liked syndrome
  • A self-starter that thrives in fast-paced, entrepreneurial environment
  • Metrics-driven
  • Have strong problem-solving skills
  • Detail-oriented and organized to track and execute all opportunities well
  • Capable of designing/implementing processes (sometimes from scratch) to improve execution
  • Resourceful
  • Detail-oriented and organized to track and execute all opportunities well
  • Able to deal with ambiguity to improve as we grow
• Strong team player to make our company even better
• Prior experience with event production or operations is preferred
• Strong verbal and written communicator who is customer-oriented and driven to close
• Must be able to walk up and downstairs, be able to lift 50lbs
• Must be able to use computer, phone, sit/stand for a long period of time
• Must be respectful, kind, and decent

Hours, Pay and Terms

• Compensation: $50-60/hour
• 6-8 weeks

NPU is proud to be an Equal Opportunity Employer. We believe that no matter your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, your perspective has value.