Contract Compliance Specialist

American Water Co.; Belleville, Northern (IL, KY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k)

Employee Stock Purchase Plan

Medical coverage

Dental and vision coverage

Paid time off

Disability insurance

Wellness programs

Job summary

American Water is seeking a Contract Compliance Specialist to manage contractor safety programs and ISNetworld-related processes. The role includes evaluating safety performance, processing waivers, and partnering with the Safety Director on safety initiatives.

Ideal candidates will have an Associate’s degree plus 2 years in contract compliance and safety, strong ISNet knowledge, and the ability to travel up to 10% for on-site evaluations.

Qualifications

• Associate’s degree in Applied Science, Project Management, Engineering, or Engineering Technology.
• 2 years’ experience in systems, policies and procedures related to contract compliance and contractor safety compliance.
• Strong knowledge of ISNet and contractor safety compliance.
• Travel up to 10%.

Responsibilities

• The Engineering Contract Compliance Specialist manages contractor safety using ISNet and related systems to monitor grade compliance.
• Review and assess contractor safety performance to evaluate and apply for waivers to the QRC.
• Develop and track enhanced oversight plans for contractors needing safety improvements.
• Create reports to support safety/operational directives, including contractor evaluations.
• Collaborate with Safety Director on safety initiatives and assist in issue escalation.

Skills

ISNet knowledge

Contractor safety

Communication

Analytical skills

Leadership

Education

Associate’s degree in Applied Science/Engineering

Bachelor’s degree preferred

Tools

ISNetworld

JSE

Job description

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

Job Title: Contract Compliance Specialist

Posting Start Date: 9/25/26

Job Description:

Job Information

Salary Range: $70,000 - $80,000

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

The Engineering Contract Compliance Specialist is responsible for managing contractor safety utilizing ISNet and related systems to monitor grade compliance, build relationships, communicate and document problem resolution with contractors across the state which have a significant impact to company objectives related to capital delivery and day to day operation.

Key Accountabilities

• Administer contractor grade waiver requests; review and assess contractor’s safety performance to evaluate and then apply for a waiver to the QRC.
• Develop, implement and track enhanced oversight plans for contractors that need improved jobsite safety performance.
• Utilize the ISNetworld daily grade change notification system to ensure efficient resolution of non-compliance within the Company’s contractor pool, with a focus on actionable administrative issues and incident numbers.
• Create custom reports, in support of Company driven safety/operational directives, involving contractor evaluation; weekly/monthly and on demand.
• Ensure audit/evaluation goals are met for all required contractors.
• Ensure audit/evaluation goals are met for post job site evaluations.
• Collaborate with Safety Director on safety initiatives; escalat safety issues.
• Review and assess validity of all contractor insurance variance requests, written program requests & site tracker revision requests, in ISNet
• Respond to queries from client/customer/safety community.
• Represent state operation and engineering on the corporate ISNetworld steering committee.
• Train state operations and engineering teams on ISNet navigation, JSE’s, etc.
• Monitor and track contractor grade changes.
• Address non-compliant contractor grades.
• Onboard new contractors into ISNET.
• Coordinate the assistance of the ISNetworld customer service team for the administration of our contractors.
• Review contractor job site/post evaluations, in pursuit of the Company goal of 100% completion: assist the operations & safety staff in tracking completion and identifying gaps.Grow eligible contractor base to expeditiously complete critical infrastructureinvestment and customer growth, with the ongoing addition of safety conscious contractors to complete scheduled and emergency projects/repairs/installations to enhance customer growth.
• Support the engineering manager on business development opportunities by reviewing documentation, providing proper guidance to the procurement dept on the transfer and onboarding of existing Agreements with contractors.

Knowledge/Skills

• Advanced knowledge of ISNet and contractor safety compliance
• General understanding of safety metrics.
• Knowledge of company procedures, policies and operations.
• Strong business acumen and judgment.
• Computer literacy. Competent in the use of word processing, spreadsheet, flow-charting, and ISNET.
• Strong quantitative skills (e.g., analytical, technical, problem solving).
• Excellent written and verbal communication skills (e.g., fluency in report writing and presentations).
• Effective interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting).
• Leadership presence (e.g., ability to deal effectively and maintain collaborative relationships with Company senior management and other key internal and external stakeholders).

Experience/Education

• Associate’s degree in Applied Science, Project Management, Engineering, or Engineering Technology. Bachelor’s degree preferred. Additional relevant work experience will be considered in lieu of degree.

• 2 years’ experience in systems, policies and procedures related to contract compliance and contractor safety compliance

Travel Requirements

Up to 10%, as required

Work Environment

Primarily indoor office environment with occasional work in the field

Competencies

Plans & Aligns Decision Making Communicates Effectively Builds Networks Action Oriented

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.