Foreperson

American Water Co.; Hillsborough Township (NJ); Hybrid; USD 55,000 - 90,000; Full time

Job summary

American Water seeks a field professional to respond to emergencies and support distribution operations. You will lead teams, locate and operate facilities, and ensure safe, reliable service across the water system.

The role requires a High School diploma or GED, Class A CDL eligibility, and willingness to work nights and weekends as part of a rotating shift. Comprehensive benefits and opportunities for growth are provided by American Water.

Qualifications

• Geographical knowledge of service area and distribution system.
• Understanding gradients and piping networks, basic fluid principles.
• Knowledge of safety practices and state/federal regulations (confined spaces, trenching).
• Ability to perform taps, restraints, and repairs to ensure system integrity.
• High School diploma or G.E.D. required.

Responsibilities

• Independently leads employees and coordinates safe, efficient use of equipment and personnel.
• Assess resources needed for jobs; mobilize staff in emergencies per procedures.
• Locate, access, operate, and repair mains, hydrants, valves, and related facilities.
• Investigate hydraulic variations and initiate corrective actions.
• Perform distribution system tests and quality sampling as directed.
• Complete house-to-house connections and mark-out facilities per program.
• Maintain and update records of field activities and conditions.
• Respond to inquiries and resolve customer or company-related issues.

Skills

Geographical knowledge

Safety practices

Regulatory understanding

Taps & repairs

Education

High School diploma or G.E.D.

Job description

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Respond to and resolve emergencies/inquires related to water and wastewater distribution operations.

Hours/Shift

Sunday - Thursday 12AM - 8:30 AM.

• Possible overtime.

Key Accountabilities

• Independently leads employees and works autonomously to coordinate, monitor, and control the safe and efficient utilization of company equipment and assigned personnel.
• Analyzes job and determines resources needed to perform job. In emergency circumstances, contacts police, calls for mark outs, and mobilizes employees in accordance with overtime procedures.
• Locates, accesses, operates, and/or repairs company facilities such as, but not limited to, mains, hydrants, blow-offs, services, curb stops, shutoff valves, and plumbing fixtures.
• Investigates and diagnoses hydraulic variations that may adversely impact system operations and customer service, and initiates corrective action.
• Performs distribution system tests including, but not limited to, fireflows, customer service lines, and pressure losses.
• Completes house-to- house connections at customers' accounts to maintain service. Locates company facilities, and in accord with the Underground Facility Program, marks-out company facilities and initiates requests to mark-out other utilities' facilities.
• Raises to grade company facilities such as, butnot limited to, meter hoods, tiles and covers, and curb and valve boxes.
• Operates and repairs company facilities such as, but not limited to,fire hydrants and distribution system valves.
• Completes the installation of facilities including, but not limited to, water services, main extensions, fire hydrants, valves, and blow-offs.
• Collects and evaluates water samples, as directed, in accord with established water quality practices.
• Transports materials to and from facilities and/or job sites. In emergencies, autonomously obtains materials from storeroom or yard.
• Prepares company facilities for adverse weather conditions.
• Restores service to frozen company facilities, as required.
• Records pertinent data and maintains accuraterecords.
• Responds to inquiries accurately and professionally and, when necessary, involves the appropriate individuals to resolve customer and company-related issues and to achieve the highest level of customer service in all areas of responsibility.
• Reports conditions in the field that may adversely impact customerservice or the public safety, as well as conditions that may result in damage to company facilities.
• Conducts water loss audits including, but not limited to, pipe and fixture inspections and usage patterns at customers' accounts.
• May be assigned to perform responsibilities either individually or in conjunction with other employees.
• May be assigned to perform any responsibility that lies within the capabilities of the employee based on experience, knowledge, qualifications, and training.
• Other responsibilities as assigned.

Knowledge/Skills

• Must possess geographical knowledge of the company's service area and distribution system, as well as an understanding of gradients, piping networks, basic fluid and flow principles, and basic electrical theoryand related safety procedures.
• Must have working knowledge of:safety practices, as well as state and federal regulations regarding confined spaces, trenching and shoring, and Competent Person.
• Various materials utilized in the transmission and distribution system and posseses the ability to properly and safely make necessary taps, restraints, and repairs to ensure the integrity of the transmission and distribution system.

Experience/Education

• High School diploma or G.E.D.

Capable of operating Company equipment and vehicles necessary for the completion of assigned responsibilities.

Travel Requirements

• Daily local travel.

Certifications & Licenses

• Class A CDL or the ability to obtain.
• DOT Medical card or ability to obtain.
• Complete Competent Person training and receive certificate.
• Work is indoors and outdoors.
• Required to work in all adverse weather conditions; e.g., rain, snow, sleet, heat. Understand and follow Company safety procedures; wearappropriate PPE at all times.
• Adhere to Company dress code.
• Required to stand/walk for long distances on a daily basis.

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.