Contract Billing Coordinator

Ubeo, Llc; Rocky Hill (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Choice of medical, dental and vision plans

Company Paid Health Reimbursement Account

401(k) Plan with Match

Generous vacation, holiday, and sick leave

Job summary

A technology service company based in Rocky Hill, CT is seeking a Contract Billing Coordinator. The role involves creating and maintaining service contracts, preparing billing, and resolving customer inquiries. Candidates should have a high school diploma and strong communication skills, as well as proficiency in MS Office and ERP systems. This position offers a full-time role in a fast-paced environment with various responsibilities related to contract management and customer support.

Qualifications

• High attention to detail required.
• Strong verbal and written communication skills are essential.
• Proficiency with MS Office products is necessary.

Responsibilities

• Creates and maintains service contracts in the ERP system.
• Prepares customer spreadsheet billing as assigned.
• Analyzes and corrects potential Contract errors.

Skills

Attention to detail

Strong communication skills

Proficiency in MS Office products

Proficiency in E-Automate or similar ERP

Proficiency with ECM/Workflow software

Multitasking ability

Ability to work in fast-paced environment

Education

HS Diploma or GED

Tools

MS Excel

MS Word

MS Outlook

E-Automate

Job description

Overview

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Contract Billing Coordinator to join our team in Rocky Hill, CT.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Canon, Ricoh, Xerox and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Administration
Reports To: Contracts Manager
FLSA Status: Full Time / Hourly

Responsibilities

The Contract Billing Coordinator creates and maintains service contracts in the company ERP system.

• Set up new contracts and remove any completed or cancelled agreements in eAutomate
• Prepare customer spreadsheet billing as assigned
• Analyze and correct potential Contract errors received by AR
• Respond to and resolve customer inquiries and contract corrections
• Advise customers and sales professionals on questions, concerns or changes to contracts
• Analyze invoices to resolve leasing, meter and billing for accuracy
• Monitor flow of Contracts through workflow system in a timely manner
• Other duties as assigned

Job-Related Dimensions

• Strong attention to detail
• Strong communication skills – both verbal and written
• Proficiency in MS Office products (Excel, Word, MS Outlook)
• Proficiency in E-Automate or other similar ERP system
• Proficiency with ECM/Workflow software
• Ability to multitask
• Ability to work in a fast-paced environment with time-sensitive deadlines

Qualifications

HS Diploma or GED

Contacts

Internal: Exempt, Non-Exempt
External: Current Customers, Vendors

Physical Demands & Work Environment

• Ability to sit at a desk for prolonged periods of time
• Ability to talk on the phone and work with various computer tools and applications
• Ability to type and compose written communication in various forms
• Ability to lift 20+ lbs on occasion
• Ability to work in a fast paced environment

Benefits

• Choice of medical, dental and vision plans with orthodontia for adults and child(ren)
• Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Pre-tax dollars for health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance
• Pet Insurance
• Pre-paid legal coverage, 24/7 legal assistance
• 401(k) Plan with Match upon eligibility and financial counseling
• Generous vacation, holiday, and sick leave programs

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.