Contract and Business Analyst

MassMutual; Boston (MA); On-site; USD 95,000 - 140,000; Full time

Job summary

MassMutual in Boston seeks a Contract and Business Analyst for the Reinsurance Development Team. You will support contract management, governance, and cross-functional initiatives across product lines, working with Legal, Actuarial, Underwriting, and Risk teams to analyze agreements, prepare management reports, and respond to audits.

The role offers exposure to reinsurance agreements, workflow improvements, RFP processes, and communications with external reinsurers.

Qualifications

• Bachelor’s degree or in lieu a High School diploma with 7 years of related experience
• 5+ years in the life, health, or annuity insurance industry
• 5+ years research and analysis experience
• 3+ years of experience with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
• 2+ years of reinsurance experience
• 2+ years of contract drafting experience with strong written communication skills
• 1+ year experience negotiating
• 1+ year of experience leveraging AI tools and technologies to support contract analysis, business analysis, process improvement, requirements gathering, and data‑driven decision‑making.

Responsibilities

• Support Reinsurance Development across business, operational, financial, and legal activities tied to agreements and related processes.
• Draft, review, and coordinate agreements, amendments, and related documents with Legal, your manager, and internal stakeholders.
• Coordinate communications with reinsurers, business partners, and stakeholders to support timely agreement execution.
• Conduct business analysis, including competitor research, counterparty diligence, trend monitoring, and senior management reporting.
• Support compliance, audit, risk, and cyber security requests by gathering inputs, tracking requirements, and preparing materials.
• Maintain templates, process documentation, trackers, and business‑as‑usual materials to support governance and efficiency.
• Assist with RFP processes by organizing information, coordinating communication, and documenting key decisions.
• Partner with reinsurance administration to communicate contract updates and operational changes.
• Track recurring contractual, governance, and reporting obligations to help ensure timely completion.

Skills

Analytical thinking

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

AI tools

Job description

The Opportunity

The Reinsurance Development Team is seeking a motivated, detail-oriented Contract and Business Analyst to join a high-impact team at the center of MassMutual’s reinsurance strategy. This role offers broad exposure to contract management, business analysis, governance, and cross-functional initiatives across multiple product lines. You will help support reinsurance agreements, senior management reporting, compliance and audit requests, and business analysis while partnering with legal, actuarial, underwriting, product, risk management, reinsurance administration, and external reinsurers. This is an exciting opportunity for someone who enjoys variety, collaboration, and making a meaningful impact in a specialized area of the company.

The Team

Reinsurance Development is a small center of excellence responsible for managing MassMutual’s reinsurance relationships across the company. The team includes reinsurance actuaries and reinsurance administration professionals who develop, negotiate, secure, and administer traditional and financial reinsurance solutions. We focus on optimizing MassMutual’s reinsurance strategy, supporting the company’s operational, risk, and capital objectives, and ensuring strong governance, controls, and oversight across all reinsurance agreements.

Impact:

• Support Reinsurance Development across business, operational, financial, and legal activities tied to agreements and related processes.
• Draft, review, and coordinate agreements, amendments, and related documents with Legal, your manager, and internal stakeholders.
• Coordinate communications with reinsurers, business partners, and stakeholders to support timely agreement execution.
• Conduct business analysis, including competitor research, counterparty diligence, trend monitoring, and senior management reporting.
• Support compliance, audit, risk, and cyber security requests by gathering inputs, tracking requirements, and preparing materials.
• Maintain templates, process documentation, trackers, and business‑as‑usual materials to support governance and efficiency.
• Assist with RFP processes by organizing information, coordinating communication, and documenting key decisions.
• Partner with reinsurance administration to communicate contract updates and operational changes.
• Track recurring contractual, governance, and reporting obligations to help ensure timely completion.

The Minimum Qualifications

• Bachelor’s degree or in lieu a High School diploma with 7 years of related experience
• 5+ years in the life, health, or annuity insurance industry
• 5+ years research and analysis experience
• 3+ years of experience with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook

The Ideal Qualifications

• 2+ years of reinsurance experience
• 2 +years of contract drafting experience with strong written communication skills
• 1+ year experience with negotiating
• 1+ year of experience leveraging AI tools and technologies to support contract analysis, business analysis, process improvement, requirements gathering, and data‑driven decision‑making.
• Ability to perform analysis and convert results into practical business insights
• Paralegal, document management or qualifications is a plus

What to Expect as Part of MassMutual and the Team

• Regular meetings with theReinsurance Development Team

• Focused one‑on‑one meetings with your manager

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability‑focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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