Contract Administrator / Program Coordinator

Professional Facility Services LLC; Landover (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Professional Facility Services LLC in Maryland seeks a Contract Coordinator to serve as the primary liaison between PFS and the District for the Medical Record Review and CE contract, owning performance and escalation across scheduling, billing, and compliance.

The role requires 3+ years managing government or healthcare contracts, a Bachelor's degree, strong written and verbal communication, and the ability to coordinate deliverables within tight timelines.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field, or equivalent experience.
• Excellent written and verbal communication skills for interfacing with government contracting staff.
• 3+ years managing government or healthcare services contracts.

Responsibilities

• Coordinate all daily activities between PFS and the District's Examiners and Contracting Officer's Representative.
• Serve as the primary point of contact for resolving day-to-day operational issues, including billing questions and appointment matters.
• Function as the Key Personnel contact responsible for coordinating services between the District and PFS.

Skills

Communication

Verbal communication

Written communication

Education

Bachelor's degree

Job description

Position Summary

Serves as the single, designated point of contact between PFS and the District for day-to-day coordination of the Medical Record Review and Consultative Examination (CE) contract. Owns overall contract performance, escalation handling, and coordination across scheduling, billing, and compliance functions.

Key Responsibilities

• Coordinate all daily activities between PFS and the District's Disability Claim Examiners and Contracting Officer's Representative.
• Serve as the primary point of contact for resolving day-to-day operational issues, including billing questions and kept/broken/cancelled appointment matters.
• Function as the Key Personnel contact identified in the proposal as responsible for coordinating services between the District and PFS.
• Monitor overall contract deliverable timeliness (2-hour record review turnaround, 10/14-day CE report turnaround) and intervene when performance is at risk.
• Interface with the Contracting Officer (CO) and Contract Administrator (CA) on contract administration matters, invoicing status, and deliverable disapprovals.
• Coordinate corrective action and resubmission of any deliverable disapproved by the District within the required 14-business-day window.

Minimum Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field, or equivalent experience.
• 3+ years managing government or healthcare services contracts.
• Strong working knowledge of SSA disability determination processes preferred.
• Excellent written and verbal communication skills for interfacing with government contracting staff.

Background Check and Drug Screen Disclosure

As part of our hiring process, PFS may conduct a background check and drug screening in accordance with applicable laws and regulations.

Background Check:

You consent to Professional Facility Services conducting a background check, which may include verification of your employment history, education, criminal record, and other relevant information.

Drug Screening:

You agree to undergo periodic drug testing as part of the employment process at the discretion of Professional Facility Services. This testing may include screening for illegal drugs and controlled substances.

Consent to Release Information:

You authorize Professional Facility Services to obtain information from any sources necessary to verify the accuracy of the information provided in your application and to conduct the required background check and drug screening.

Employment Contingent Upon Results:

Any offer of employment made by Professional Facility Services is contingent upon the successful completion of the background check and drug screening process. Failure to pass these screenings may result in the withdrawal of the job offer or termination of employment.

By submitting your application, you acknowledge that you have read and understood the above disclosures and consent to the background check and drug screening process.