Contract Manager

Centralfloridacares; Orlando (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid work program

Job summary

Central Florida Cares is seeking a Contract Management professional in Orlando to negotiate, monitor, and maintain compliance with subcontractor agreements. You will verify invoices, foster positive Subcontractor relations, and coordinate with multiple departments to ensure cost and program goals are achieved.

The role requires a Bachelor’s degree (master’s preferred) or 5+ years in contracts, with Excel proficiency and strong attention to detail.

Qualifications

• Bachelor’s degree in a related field (master’s degree preferred) or five or more years of relevant experience.
• Minimum of one year of experience managing contracts, or a combination of education and experience.
• Experience working in non‑profit behavioral health environment a plus.

Responsibilities

• Contract management – Facilitate all tasks related to contract management to include procurement, negotiation, management, amendment, and close‑out of assigned subcontracts.
• Utilization/Invoice Management – Monitor/track spending utilization by Subcontractors, including ongoing written communication with Subcontractor on under or overutilization and requests for spending projections when Subcontractors fall significantly above or below expected spending patterns.
• Contract Compliance and Performance – Ensure contract deliverables are achieved according to contractual requirements. Track required reports and corrective action plans (CAP).
• Subcontractor Relations – Prepare for Subcontractor meetings. Provide technical assistance and education to Subcontractors as needed. Develop and deliver Subcontractor training.
• Contract Monitoring – Conduct Subcontractor monitoring per company policy. Assist monitoring team during onsite and/or desk review monitoring of Subcontractors, prepare monitoring tools, review service validation CAPs, and follow up on CAPs.
• Emergency Preparedness – Perform assigned duties, which may include deployment during a disaster. Monitor hurricanes during hurricane season and ensure Subcontractors have activated their Emergency Preparedness Plans (EPP) when applicable.
• Be kind, respectful, and thoughtful to others while performing the duties that make up this job.
• Other duties as assigned.

Skills

Contract management

Invoice verification

Critical thinking

Interpersonal skills

Attention to detail

Time management

Funders/billing processes

Education

Bachelor’s degree in a related field

Tools

Microsoft Excel

Job description

Together we can improve mental health in Central Florida!

Do you desire a career with an organization whose mission is to ensure individuals affected by mental illness and substance use disorder in our community can access services and support they need to thrive at their optimal potential? Are you looking for a uniquely rewarding experience to be part of a team of passionate individuals, where everyone works together as vital parts of a much larger mission? We’re a diverse team of mission-focused, values-driven, collaborative, and innovative individuals who are focused on results.

The ideal candidate is a self-starter with prior work in contract management and budgeting, has strong attention to detail, interpersonal, and critical thinking skills, and can work autonomously. This person is a confident, yet approachable team player who is willing and able to “get in the trenches and roll up their sleeves” to execute on deliverables.

Reporting directly to the Director of Contract Management, you’ll be responsible for negotiating, monitoring, and maintaining compliance with the administrative and programmatic requirements of assigned contracted providers (Subcontractors), invoice verification, technical support and training, fostering positive working relationships with assigned Subcontractors, collaborating with other departments to facilitate shared goal achievement and Subcontractor contract compliance, and promoting the agency’s mission and vision. Position serves as agency’s Subcontractor Affairs Ombudsman as first point of contact for questions, concerns, and disputes.

Required Education/Experience

• Bachelor’s degree in a related field (master’s degree preferred). In lieu of degree, five (5) or more years of relevant experience may suffice.
• Minimum of one (1) year of experience managing contracts, or a combination of education and experience.
• Experience working in non‑profit behavioral health environment a plus.

Essential Job Functions

• Contract Management – Facilitate all tasks related to contract management to include procurement, negotiation, management, amendment, and close‑out of assigned subcontracts.
• Utilization/Invoice Management – Monitor/track spending utilization by Subcontractors, including ongoing written communication with Subcontractor on under or overutilization and requests for spending projections when Subcontractors fall significantly above or below expected spending patterns.
• Contract Compliance and Performance – Ensure contract deliverables are achieved according to contractual requirements. Track required reports and corrective action plans (CAP).
• Subcontractor Relations – Prepare for Subcontractor meetings. Provide technical assistance and education to Subcontractors as needed. Develop and deliver Subcontractor training.
• Contract Monitoring – Conduct Subcontractor monitoring per company policy. Assist monitoring team during onsite and/or desk review monitoring of Subcontractors, prepare monitoring tools, review service validation CAPs, and follow up on CAPs.
• Emergency Preparedness – Perform assigned duties, which may include deployment during a disaster. Monitor hurricanes during hurricane season and ensure Subcontractors have activated their Emergency Preparedness Plans (EPP) when applicable.
• Be kind, respectful, and thoughtful to others while performing the duties that make up this job.
• Other duties as assigned.

Required Knowledge, Skills & Abilities

• Exceptional skills in contract/subcontract procurement, negotiations, and management
• Exceptional skills in invoice verification and monitoring/tracking and projecting of spending utilization
• Strong critical thinking skills; independently and effectively analyze, interpret, evaluate, problem‑solve, draw conclusions, and make decisions
• Strong knowledge of Microsoft Office suite, specifically Excel
• Exceptional interpersonal skills; strong oral communication and business writing skills
• Excellent attention to detail and organizational skills
• In‑depth understanding of funder and Subcontractor services, data, and billing processes
• Advanced ability to manage multiple tasks and prioritize to meet deadlines
• Maintain current knowledge of applicable laws, rules, regulations, or policies, including F.A.C. 65E-14
• Ability to represent CFC well at funder, Subcontractor, and community venues; ability to travel as position requires

This position description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the role.

*This position requires candidates to take an Excel test and a situational written test during the interview.

Central Florida Cares (CFC) is an equal opportunity employer and values diversity. We do not discriminate based on race, color, religion, sex, age, national origin, disability, genetic identity, marital status, military status, sexual orientation, or gender identity in any of our activities or operations.

We’re a non‑profit behavioral health administrative and management organization (Behavioral Health Managing Entity) with a community board that oversees state and federal behavioral health systems of care for Orange, Seminole, Osceola, and Brevard counties. Working with community stakeholders, we tailor funding and services to fit each community’s unique needs. Our primary focus is to promote a comprehensive, seamless system of recovery and resiliency to individuals in the community who are in need of these services.

We offer a comprehensive benefits package, a hybrid work program option, and the opportunity to be creative, innovative, and forward thinking. We’re a small but mighty team of professionals who are passionate about making a difference in the lives of the people we serve and an impact in our community. CFC is a drug‑free and smoke‑free workplace.

All newly hired employees and volunteers must be screened through E-Verify. CFC does not share any E-Verify user ID or password and all personally identifiable information is safeguarded. All candidates must successfully complete a pre‑employment Level II Background Screening and provide a Local Law Criminal Background verification from the county of their residence. Financial and executive positions must also successfully pass a credit report check. CFC screens through the Florida Care Provider Background Screening Clearinghouse. For information on the background screening process, including timelines, disqualifying offenses, exemption requirements and process, and fingerprinting, please visit https://info.flclearinghouse.com .