Contract Administrator

Manchester Arndale; Plum (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading facilities management company is seeking an Administrative Support professional to enhance communication and documentation processes. The role involves supporting internal teams, liaising with managers, and maintaining high-quality documentation while ensuring effective communication with stakeholders. Professionals seeking to develop their careers in an inclusive environment are encouraged to apply.

Qualifications

• Administrative experience in a busy environment.
• Strong communication and interpersonal skills.
• Ability to manage relationships with stakeholders.

Responsibilities

• Communicate effectively with customers; maintain documentation.
• Liaise with managers and support various ad-hoc tasks.
• Produce customer reports and handle inquiries.

Skills

Attention to detail

Effective communication

Teamwork

Independence

Interpersonal skills

Written communication

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Access

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering.

Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Key Responsibilities:

1. Communicate effectively with customers and be aware of possible future opportunities.
2. Ensure that internal and external updates with correct information and documentation are maintained as required.
3. Liaise with ad-hoc tasks allocated by Contract Manager or Cluster Managers.
4. Update GPA dedicated documentation, including organization charts, H&S documents, and provide updates for GPA / OCS meetings.
5. Support with note-taking as required in various meetings.
6. Attend WIP calls and provide information for the finance teams working on GPA.
7. Liaise directly with Cluster Managers as required.
8. Maintain good communication with clients, site-based teams, suppliers, and subcontractors; produce high-quality documentation, statistical data, and customer reports.
9. Provide on-site support with general inquiries from both customers and site-based teams.

Essential Hiring Criteria:

• Administrative experience in a busy, pressurized environment.
• Attention to detail.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Working knowledge of Microsoft Office software (Word, Access, PowerPoint).
• Advanced skills in Excel.
• Excellent telephone manner with strong communication and interpersonal skills.
• Strong written and oral communication skills.
• High discretion when dealing with confidential information.
• Ability to adapt communication to the audience and create effective written documents and reports.
• Ability to develop, maintain, and manage relationships with various stakeholders.

Security Clearance:

• This role requires Security Clearance through Home Office Vetting.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression, and the opportunity to work with inspirational people, please click apply and register your interest. You can also sign up for our job alerts to be notified of other suitable vacancies.

We are an equal opportunities employer and value diversity in our workforce. We offer an inclusive environment and encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.