Continuous Improvement Training Lead

DGS Office of External Affairs; Indianapolis (IN); On-site; USD 85,000 - 125,000; Full time

Job summary

Indiana Department of Health, Office of Performance Excellence, seeks a Continuous Improvement Training Lead to support the CQI Program Director. The role focuses on driving agency-wide Quality Improvement training, guiding divisions to strengthen processes through data-driven improvement, and coordinating learning pathways and QI tool application.

The position emphasizes collaboration with diverse stakeholders to advance a culture of continuous improvement across the agency.

Qualifications

• 7+ years of experience in a similar role applying program knowledge and quality improvement principles.
• Ability to develop and implement new principles and policies with understanding of far-reaching implications.
• Strong oral and written communication skills and ability to work effectively with diverse stakeholders.
• Knowledge of accounting and budget principles.
• Ability to delegate work, set clear direction, manage workflow, and develop employee skillsets.

Responsibilities

• Lead agency-wide Quality Improvement training and help divisions strengthen processes through data-driven improvement.
• Coordinate QI training events and manage learning pathways.
• Guide staff in applying QI tools to operational challenges.
• Foster a culture of continuous improvement across the agency.

Skills

Quality Improvement

Communication skills

Stakeholder collaboration

Budget principles

Delegation & leadership

Job description

The Continuous Improvement Training Lead supports the CQI Program Director in the Indiana Department of Health's Office of Performance Excellence, leading agency-wide Quality Improvement training and helping divisions strengthen processes through data-driven improvement. The role involves coordinating QI training events, managing learning pathways, and guiding staff in applying QI tools to operational challenges while fostering a culture of continuous improvement across the agency.

Key qualifications:

• 7+ years of experience in similar role applying program knowledge and quality improvement principles
• Ability to develop and implement new principles and policies with understanding of far-reaching implications
• Strong oral and written communication skills and ability to work effectively with diverse stakeholders
• Knowledge of accounting and budget principles
• Ability to delegate work, set clear direction, manage workflow, and develop employee skillsets