Continuous Improvement Manager

Cencora; Montana; On-site; USD 86,000 - 124,000; Full time

Job summary

Join an innovative company dedicated to improving lives and creating healthier futures. As a Manager, you will work closely with business leaders to drive continuous improvement and enhance customer satisfaction. This role requires a strategic mindset and a passion for fostering a culture of excellence. You will leverage methodologies like Lean and Six Sigma to optimize processes, mentor team members, and lead change initiatives. With a focus on personal growth and professional development, this position offers a unique opportunity to make a meaningful impact in the healthcare supply chain sector.

Benefits

Comprehensive benefits supporting wellness

Personal growth opportunities

Professional development support

Qualifications

• 3+ years of project management experience in healthcare supply chain.
• Strong leadership and organizational skills with a focus on quality improvements.

Responsibilities

• Utilize RPA and process mining tools to streamline workflows and analyze data.
• Develop strategies to help teams adapt to new processes and technologies.

Skills

Leadership Skills

Project Management

Analytical Skills

Communication Skills

Negotiation Skills

Conflict Resolution

Education

Bachelor's Degree

Lean Black Belt

Lean Green Belt

Tools

Robotic Process Automation (RPA)

Microsoft Office Suite

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Please note: Interested candidates must be located on the Western Coast of the United States, in either Pacific or Mountain Standard Time.

The Manager works closely with business leaders to develop a strategy and plan for continuous improvement by leveraging methodologies and best practices that drive execution of successful customer-centric strategies across our business. This role is responsible for improving quality and efficiency measured through customer satisfaction and loyalty across all customer segments. The individual should be well grounded in the healthcare supply chain environment, aware of industry changes, passionate about customer-centricity and the associate experience, and capable of fostering a culture of excellence within the company.

Key Responsibilities

1. Continuous Improvement & Execution (50%)
   • Utilize Robotic Process Automation (RPA) and process mining tools to streamline workflows, identify inefficiencies, and analyze data for improvement opportunities.
   • Develop practical data analysis and reporting strategies aligned with business needs, transforming raw data into actionable insights.
   • Manage a portfolio of improvement projects, ensuring they meet deadlines, stay on track, and align with strategic goals.
   • Apply Lean, Six Sigma, or Total Quality Management methodologies to analyze and enhance processes.
   • Design and implement sustainable process improvements to reduce rework and cycle times while improving quality.
   • Establish performance dashboards and reporting metrics to monitor initiative effectiveness.
   • Facilitate group meetings and workshops on advanced continuous improvement topics.
2. Change Management (30%)
   • Develop and implement strategies to help teams adapt to new processes and technologies.
   • Support organizational transitions with detailed action plans and support systems.
   • Partner with cross-functional teams to ensure successful change initiatives and address resistance proactively.
3. Mentoring/Training (20%)
   • Mentor team members and foster a culture of continuous learning and innovation.
   • Lead knowledge-sharing sessions and participate in cross-functional initiatives to promote collaboration.

Qualifications

• Minimum of 3 years project management experience.
• Bachelor's degree or equivalent.
• Lean Black Belt (preferred) or Green Belt (required).
• Experience in healthcare supply chain or related process improvement initiatives is preferred.

Skills and Abilities

• Strong leadership, interpersonal, and organizational skills.
• Proven project management skills with a focus on quality and operational improvements.
• Expertise in Microsoft Office Suite and presentation skills.
• Excellent analytical, negotiation, and conflict resolution skills.
• Effective communication skills, both written and verbal.
• Positive attitude and ability to energize teams.

What Cencora Offers

We provide comprehensive benefits supporting wellness, personal growth, and professional development. For details, visit https://www.virtualfairhub.com/cencora.

Salary Range

$86,500 - 123,860 (varies by location and other factors).

Equal Employment Opportunity

Cencora is committed to an inclusive environment and equal opportunity employment. For accommodations during the employment process, contact [e-mail].