Continuous Improvement Lead

Eliassen Group; Burbank (CA); On-site; USD 117,000 - 124,000; Full time

Job summary

Eliassen Group is seeking a Continuous Improvement Lead to drive enterprise process transformation across technology, operations, engineering, and product, delivering measurable outcomes through redesign, automation, and change management.

The role requires leading cross-functional workshops, defining KPIs, and partnering with data teams to implement scalable improvements, including AI-enabled workflow optimization; W2 benefits are included in the package.

Qualifications

• 5+ years in Continuous Improvement, Process Engineering, Operational Excellence, or Transformation.
• Proven leadership of enterprise-wide process transformations.
• Strong facilitation experience with 20–40+ stakeholders.
• Ability to identify problems, redesign workflows, implement solutions, and measure results.
• Experience developing and tracking KPIs, SLAs, production metrics, and improvements.
• Executive communication, stakeholder management, and influencing skills.
• Experience driving change in ambiguous, cross-functional environments.
• Agile, DevOps, Sprint, or iterative delivery experience.
• Experience with AI-driven workflow improvements and automation strategies.

Responsibilities

• Lead end-to-end process transformation initiatives across technology, operations, engineering, and product.
• Evaluate current-state processes, identify inefficiencies, and design future-state solutions.
• Facilitate workshops and root-cause analyses to drive consensus and solution development.
• Develop process maps, SOPs, roadmaps, and change management plans.
• Define and track KPIs, SLAs, and operational metrics to measure business impact.
• Partner with engineering, operations, and data teams to implement scalable solutions.
• Support AI-first strategies through automation and workflow optimization.
• Drive organizational adoption and capability building through training and coaching.

Skills

Leadership

Facilitation

Agile/DevOps

Change management

KPI management

Stakeholder management

Process redesign

Cross-functional collaboration

Problem solving

Education

Lean Six Sigma certification

Tools

Copilot

GenAI tools

Process mining

Job description

Our client is seeking a Continuous Improvement Lead to drive enterprise process transformation for a product-centric transformation initiative. The role will lead cross-functional efforts spanning technology, operations, engineering, and product to deliver measurable outcomes through process redesign, workflow optimization, AI-enabled improvement, automation, and structured change management. The ideal candidate demonstrates tangible business impact beyond methodology usage and can translate ambiguous problems into implemented solutions with tracked results.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $85.00 to $90.00/hr. w2

JN -072026-108015

Responsibilities

• Lead end-to-end process transformation initiatives across technology, operations, engineering, and product organizations.
• Evaluate current-state processes, identify inefficiencies, and design future-state solutions that improve quality, efficiency, speed, and customer outcomes.
• Facilitate workshops, stakeholder sessions, and root-cause analyses to drive consensus and solution development.
• Develop process maps, SOPs, transformation roadmaps, and change management plans.
• Define and track KPIs, SLAs, and operational metrics to measure business impact.
• Partner with engineering, operations, and data teams to implement scalable solutions and process improvements.
• Support AI-first strategies through automation, AI adoption, AI agents, and workflow optimization initiatives.
• Drive organizational adoption and capability building through training, coaching, and structured change management.

Experience Requirements

• 5+ years in Continuous Improvement, Process Engineering, Operational Excellence, or Transformation.
• Proven leadership of enterprise-wide process transformations.
• Strong facilitation experience with workshops of 20–40+ stakeholders.
• Ability to identify business problems, redesign workflows, implement solutions, and measure results.
• Experience developing and tracking KPIs, SLAs, productivity metrics, and performance improvements.
• Executive communication, stakeholder management, and influencing skills.
• Experience driving change in ambiguous, cross-functional environments.
• Agile, DevOps, Sprint, or iterative delivery experience.
• Lean Six Sigma certification preferred. CMMI experience valued. Must demonstrate applied methodologies with measurable outcomes.
• Experience with AI-driven workflow improvements, AI agents, automation strategies, Copilot, GenAI tools, process mining, predictive analytics, or intelligent automation, with quantifiable impact.