Continuity & Resilience Operations Lead

GCash; Center City (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

GCash in Minnesota is seeking a skilled professional to lead Business Continuity Management initiatives, including BIA, BCP, and testing activities, to keep critical operations resilient.

This role requires collaboration with governance groups, strong analytical abilities, and experience with ISO 22301 and related standards; you will implement contingency plans, coordinate with vendors, and drive awareness across the organization.

Qualifications

• Bachelor's degree in Business, Risk Management, Engineering, IT, or related field.
• 3+ years in business continuity, crisis management, disaster recovery, or related areas.
• Strong knowledge of ISO 22301, BSP Circular 951, BSP Circular 1203, MORNBFI, and BSP Circular 808.
• Experience in conducting BIA and continuity strategy planning.
• Excellent communication and presentation skills.
• Organized, detail-oriented, and collaborative in fast-paced environments.
• Stakeholder management and project coordination experience.

Responsibilities

• Partner with business, enabling, and governance groups throughout the BCM process
• Facilitate and support BIA, BCP, and testing activities
• Review, validate, and consolidate BIA results, contingency plans, and critical resource requirements
• Provide recommendations and guidance on business continuity and contingency planning strategies
• Support the execution of BCP testing exercises, post-mortem reviews, and after-action reporting
• Escalate risks, issues, and action items to management and relevant stakeholders
• Consolidate unit-level continuity plans into an organization-wide Business Continuity Plan
• Conduct and support 3rd party Business Continuity Plan assessments
• Review business continuity provisions and service level agreements with vendors and external partners
• Assist in organizing awareness programs, trainings, and business continuity initiatives across the organization
• Ensure compliance with ISO 22301, BSP Circular 951, BSP Circular 1203, and related regulatory requirements
• Collaborate with different teams to improve business continuity processes and emergency preparedness programs.

Skills

Business continuity

Risk management

BCP/BCM

ISO 22301

BIA

Crisis management

Stakeholder management

Project management

Communication skills

Analytical thinking

Education

Bachelor's degree

Job description

GCash in Minnesota is seeking a skilled professional to lead Business Continuity Management initiatives, including BIA, BCP, and testing activities, to keep critical operations resilient.

This role requires collaboration with governance groups, strong analytical abilities, and experience with ISO 22301 and related standards; you will implement contingency plans, coordinate with vendors, and drive awareness across the organization.