Contingency Management Coordinator - AARS Project ADAPT

Clear Destination Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

HealthRIGHT 360 is seeking a Contingency Management Coordinator to deliver and track CM services across outpatient or residential settings. You will serve as the primary contact for CM participants, ensure timely enrollment, and coordinate with treatment teams to optimize outcomes.

The role requires trauma-informed practice, strong documentation discipline, and collaboration with staff to support rehabilitation goals and client well-being.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• SUD Registered or Certified and in good standing with certifying agency in CA.
• Preferably a minimum of two years’ experience in the human service field.
• Experience working with clients experiencing problems with substance use.
• Knowledge of and experience with providing trauma informed service.
• Experience delivering evidence-based practices preferred.

Responsibilities

• Outreaches and follows up with clients and staff about Contingency Management.
• Provides education and training to staff and clients about Contingency Management and its implementation at HR 360.
• Completes enrollment procedures and documentation for CM participants.
• Provides orientation and guidance to CM participants, coordinating with treatment staff.
• Collects urine analysis samples and inputs results into the designated database.
• Ensures visits are scheduled with at least 72 hours between to minimize detection of multiple drug use episodes.
• Delivers incentives and supports incentive distribution.
• Meets with CM participants to discuss progress and goals.
• Collaborates with clients toward rehabilitation goals.
• Seeks clinical consultation as needed.
• Maintains communication with treatment teams and attends plan development meetings.
• Delivers CM services in outpatient, residential, or field settings.
• Meets service hour performance expectations.
• Provides translation services as needed.

Skills

Trauma-informed care

Microsoft Office

Communication skills

Cultural competency

Education

High school diploma or equivalent

Bachelor’s degree preferred

SUD Registered or Certified (CA)

Tools

Microsoft Office

Job description

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

Project ADAPT is an adult outpatient program that provides culturally competent substance use and mental health services in English and Chinese. Our program offers a strengths-based, trauma-informed, harm reduction approach. Services include individual, group and case management services as well as acupuncture and access to free cultural/recreational events. We also have free community lunches and encourage developing supportive relationships and community. Our goals are to provide a safe and respectful counseling space for people from all walks of life and to reduce the impact of substance use and mental health conditions that lead to healthy, meaningful lives.

The Contingency Management Coordinator provides care by delivering and tracking all Contingency Management (CM) services, including drug screens and incentive distribution. The CM Coordinator offers support and encouragement to clients who are engaging in Contingency Management as a strategy to improve treatment outcomes and is the primary point of contact for CM services. The CM Coordinator works in collaboration with other members of the multidisciplinary team to ensure the best possible treatment outcome for clients and provides services in accordance with HealthRIGHT 360’s philosophy, goals, policies, mission, and vision.Services may be provided in outpatient offices, residential treatment, or in the field, based on client and program needs.

KEY RESPONSIBILITIES:

Direct Service

• Outreaches and follows up with clients and staff who are interested in Contingency Management, determines and communicating eligibility, and coordinating with other existing treatment providers.
• Provides education and training to staff and clients about Contingency Management and how it is being implemented at HR 360.
• Completes all necessary enrollment procedures and documentation for CM participants.
• Provides orientation and guidance to CM participants, and coordinates with treatment staff to ensure collaboration on CM services.
• Collects urine analysis samples and inputs results into the designated database.
• Ensures clients are seen according to the program schedule, and that visits are separated by at least 72 hours (e.g., Monday and Thursday, or Tuesday and Friday) to minimize the chance that drug metabolites from the same drug use episode will be detected in more than one UDT.
• Delivers incentives and/or supports the delivery of incentives as needed.
• Regularly meet with CM participants to discuss progress and goals.
• Collaborates with clients to work towards rehabilitation goals.
• Seeks clinical consultation throughout the treatment episode, especially when encountering new and/or high-risk clinical circumstances.
• Maintains frequent communication with the treatment teams, and engages in regular consultations, clinical team and case conferences, and plan development meetings.
• Delivers services in outpatient, residential, or field depending on assignments and/or client need(s).
• Meets expected service hour performance expectations.
• Provides translation services as needed (if applicable).

Clinical Documentation

• Writes and completes all progress notes within seventy-two hours of service delivery.
• Maintains compliance with due dates for all clinical documentation.
• Enters results of drug tests upon completion to ensure timely receipt of the incentive by the patient.
• Documentation must be maintained in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.

QUALIFICATIONS:

Education, Certification, and Experience

• High school diploma or equivalent.
• Bachelor’s degree preferred.
• SUD Registered or Certified and in good standing with certifying agency in CA.
• Preferably a minimum of two years’ experience in the human service field.
• Experience working with clients experiencing problems with substance use.
• Knowledge of and experience with providing trauma informed service.
• Experience delivering evidence-based practices preferred.

Knowledge

• Knowledge of issues related to substance abuse, mental health, and criminal background.
• Culturally competent and able to work with a diverse population.
• Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications.

PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:

• Sitting 4 Hrs
• Standing 2 Hrs
• Walking 2 Hrs
• Driving Occasionally

In an average month, employee must travel out of town

• Never

In an 8-hr workday, employee must:

• Bend/stoop – frequently (2½-5½ hrs.)
• Climb – frequently (2½-5½ hrs.)
• Reach above shoulder level – frequently (2½-5½ hrs.)
• Kneel – frequently (2½-5½ hrs.)
• Balance – frequently (2½-5½ hrs.)
• Push/pull – frequently (2½-5½ hrs.)
• Squat – frequently (2½-5½ hrs.)
• Crawl – frequently (2½-5½ hrs.)
• Crouch – frequently (2½-5½ hrs.)
• Lift* – frequently (2½-5½ hrs.)
• Carry** – frequently (2½-5½ hrs.)
• * Usual number 5 lbs; Maximum number 20 lbs
• ** Usual number 5 lbs; Maximum number 20 lbs

Job requires:

• Working at heights – No
• Operating heavy machinery – No
• Operating desk machines – Yes (Computer, fax, printer, phone)
• Precise manual dexterity – Yes (Ability to precisely and accurately transmit written data, input data)
• Exposure to extreme heat, cold, humidity – No
• Exposure to dust, fumes, gases, chemicals – No