Context Engineer (PST based)

triplewhale; United States; Remote; USD 70,000 - 120,000; Full time

Benefits offered by this job

Remote work

Job summary

TripleWhale is seeking a remote activation specialist to help ecommerce brands adopt an AI teammate for marketing analysis, planning, and execution. You will teach founders, marketers, agencies, and growth teams to use AI confidently in daily workflows.

Lead onboarding, translate goals into AI workflows, coach across paid media and growth planning, and build playbooks. Strong emphasis on strategic relationships and measurable value for customers who operate independently.

Qualifications

• Hands-on experience in media buying, growth marketing, ecommerce marketing, or agency strategy.
• Familiarity with major ad platforms (Meta, Google, TikTok), ecommerce platforms (Shopify, Amazon), and lifecycle tools (Klaviyo or similar).
• Solid grasp of marketing metrics such as CAC, ROAS, MER, LTV, AOV, contribution margin, retention, and payback.
• Practical experience using AI tools such as ChatGPT, Claude, Perplexity, Cursor, Replit, Lovable, or n8n.
• Strong communication skills and comfort working directly with founders, marketers, operators, and agencies.
• Confidence to be prescriptive without taking over: recommend what to do while teaching the customer how to operate.
• Must consistently work Pacific Time hours; West Coast-based candidates strongly preferred.

Responsibilities

• Lead new customer onboarding and identify the first use cases most likely to create measurable value.
• Translate each customer's goals, team structure, marketing motion, and growth challenges into practical AI workflows.
• Coach customers across paid media, measurement, creative, and growth planning, helping them evaluate AI recommendations and turn outputs into decisions.
• Diagnose opportunities during onboarding, recommend workflows, and help customers build early trust in the assistant.
• Maintain strategic relationships over time so customers continue discovering and adopting new use cases.
• Identify repeatable activation patterns and turn them into playbooks the broader team can reuse.
• Share customer feedback with product, design, and engineering to improve the experience.

Skills

Media buying

Growth marketing

Ecommerce marketing

Agency strategy

Communication skills

Prescriptive guidance

Tools

Meta Ads

Google Ads

TikTok Ads

Shopify

Amazon

Klaviyo

Job description

Role overview

A remote, customer-facing activation role focused on helping ecommerce brands successfully adopt an AI teammate built for marketing analysis, planning, and execution. The position is about enabling customers' in-house operators, not running their businesses for them, so the core skill is teaching founders, marketers, agencies, and growth teams to use AI confidently in their day-to-day work.

Responsibilities

• Lead new customer onboarding and identify the first use cases most likely to create measurable value.


• Translate each customer's goals, team structure, marketing motion, and growth challenges into practical AI workflows.


• Coach customers across paid media, measurement, creative, and growth planning, helping them evaluate AI recommendations and turn outputs into decisions.


• Diagnose opportunities during onboarding, recommend workflows, and help customers build early trust in the assistant.


• Maintain strategic relationships over time so customers continue discovering and adopting new use cases.


• Identify repeatable activation patterns and turn them into playbooks the broader team can reuse.


• Share customer feedback with product, design, and engineering to improve the experience.

Requirements

• Hands-on experience in media buying, growth marketing, ecommerce marketing, or agency strategy.


• Familiarity with major ad platforms (Meta, Google, TikTok), ecommerce platforms (Shopify, Amazon), and lifecycle tools (Klaviyo or similar).


• Solid grasp of marketing metrics such as CAC, ROAS, MER, LTV, AOV, contribution margin, retention, and payback.


• Practical experience using AI tools such as ChatGPT, Claude, Perplexity, Cursor, Replit, Lovable, or n8n.


• Strong communication skills and comfort working directly with founders, marketers, operators, and agencies.


• Confidence to be prescriptive without taking over: recommend what to do while teaching the customer how to operate.


• Must consistently work Pacific Time hours; West Coast-based candidates strongly preferred.

Nice to have

• Agency experience or experience managing multiple brands or accounts.


• Background scaling DTC or retail brands.


• Familiarity with attribution, incrementality, MMM, or marketing measurement.


• Comfort with SQL or BI tools.


• Customer success, solutions consulting, or performance marketing leadership experience.