Contents Technician - Field Restoration & Customer Care

SERVPRO of Allentown; Allentown (Lehigh County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Sign-on bonus

Training & development

Company events

Job summary

SERVPRO Team Doyle is hiring an entry-level Contents Technician to join our hands-on, field-based team. You will evaluate, inventory, pack, clean, and restore homeowners' or business owners' belongings after property damage events, serving customers directly at their locations.

The role emphasizes compassionate service, meticulous organization, and teamwork, with opportunities for training, certifications, and advancement within the company.

Qualifications

• Customer-focused and empathetic approach to client interactions.
• Strong attention to detail when handling and documenting items.
• Team-oriented with ability to work in field-based settings.
• Background in moving/restoration or logistics is a plus.

Responsibilities

• Handle, inventory, pack, and transport personal contents at customer locations.
• Provide compassionate customer service during challenging times.
• Perform cleaning, deodorizing, and restoration of contents at facility or on-site.
• Maintain organized records of packed items using mobile software.
• Collaborate with team members and supervisors to complete projects safely and efficiently.
• Keep trucks and job sites clean and well-maintained.

Skills

Customer service

Detail oriented

Team player

Moving/Restoration background

Job description

SERVPRO Team Doyle is hiring an entry-level Contents Technician to join our hands-on, field-based team. You will evaluate, inventory, pack, clean, and restore homeowners' or business owners' belongings after property damage events, serving customers directly at their locations.

The role emphasizes compassionate service, meticulous organization, and teamwork, with opportunities for training, certifications, and advancement within the company.