Contents Specialist

IICRC; Spokane Valley, Northern (WA, KY); Hybrid; USD 24,796 - 30,307; Full time

Benefits offered by this job

Vision insurance

Dental insurance

Flexible schedule

Paid training

Referral program

Great culture and team dynamic

Bonus opportunities based on performance

Job summary

ServiceMaster Clean of Fraser Valley in Jacksonville, Florida, is hiring for a team role focused on collaboration and excellent customer service. Ideal candidates will lead and coordinate teams while managing projects and resolving customer issues effectively.

Qualified individuals will possess strong communication and time management skills, along with a dedication to providing top-notch service. The role offers flexible scheduling, hourly pay between $18.00 to $22.00 based on experience, and bonus opportunities.

Qualifications

• Desire to contribute a positive attitude to a world-class team.
• Valid driver's license with a clean record.
• Ability to work nights/weekends and overtime as needed.

Responsibilities

• Foster collaboration within the division and company.
• Provide excellent customer service and issue resolution.
• Manage projects and supervise crew activities.

Skills

Customer service dedication

Communication skills

Leadership

Time management

Adaptability

Tools

IICRC Training & Designations

Job description

Benefits

• Vision insurance
• Dental insurance
• Flexible schedule

Role on the Team (Responsibilities)

• Foster an environment of collaboration and teamwork within the division and company
• Self‑managing and time management skills
• Job schedule management and coordination
• Focus and dedication to providing excellent customer service
• Assist other team members when needed and foster a positive working relationship with other departments
• Be a great representative of our brand
• Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters
• Meet clients and adjusters on‑site to assist in issue resolution and provide a professional opinion
• Re‑inspect job sites for quality control
• Issue resolution – be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner
• Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment
• Manage projects and existing crews
• Supervise pack‑outs and inventory/evaluation of items

Team Compensation and Benefits

• Flex schedule – at Paul Davis we are committed to our team and their well‑being. We have instituted the ability to flex hours that ensures team members get the time they need for personal matters while still being able to work full time
• Paid training
• Referral program
• Great culture and team dynamic
• Hourly pay: $18.00 to $22.00/hour based on experience and certifications
• Bonus opportunities based on performance

Team Qualifications (Requirements)

• Desire to join a world‑class team and contribute a positive attitude
• Dedication to customer service
• Ability to lead others from diverse backgrounds
• Excellent written and verbal communication skills
• IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
• Ability to adapt to change
• Valid driver's license with a clean record
• Have the ability to work nights/weekends and overtime, if needed
• Desire to continually learn new things

We support and hire Veterans and we are an Equal Opportunity Employer