Contents Manager

SERVPRO of Adamstown, Mohnton; Denver (Lancaster County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Training & development

Overtime opportunities

Job summary

ServPro of Adamstown, Mohnton is seeking a Contents Manager to lead our contents operations, including pack-outs, inventory, cleaning, storage, and pack-back services. The ideal candidate is organized, hands-on, and ready to build a growing division within a respected restoration company, with opportunities to lead teams and improve systems.

This role offers competitive pay, training, advancement, and the chance to make a meaningful impact helping customers recover after disasters.

Qualifications

• Experience in restoration, moving/storage, warehouse operations, logistics, cleaning, or project management.
• Leadership or supervisory experience preferred.
• Strong organizational and communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• IICRC certifications are a plus, but not required.
• Ability to lift 50 lbs and work in active environments as needed.

Responsibilities

• Manage contents restoration projects from start to finish.
• Coordinate pack-outs, inventory, cleaning, storage, and pack-back operations.
• Schedule crews, vehicles, and daily production activities.
• Lead, train, and develop contents technicians.
• Maintain organization and workflow within the contents warehouse.
• Ensure accurate inventory tracking and project documentation.
• Communicate with customers, adjusters, vendors, and internal teams.
• Monitor job quality, timelines, and customer satisfaction.
• Assist with estimating and project coordination.
• Maintain equipment, supplies, and operational readiness.
• Help improve systems, efficiency, and overall division growth.

Skills

Leadership

Organizational skills

Communication skills

Project management

Driver's license

Education

No degree requirement

Job description

Contents Manager

ServPro of Adamstown, Mohnton is hiring a Contents Manager. At ServPro®, we help people recover after fire, water, and mold damage — and we’re growing our Contents Division to better serve our customers and community.

We are looking for a motivated, organized, and hands‑on leader to manage and help build our contents operations, including pack‑outs, inventory management, cleaning, storage, and pack‑back services. This position is ideal for someone who enjoys leading teams, solving problems, staying organized, and helping people during difficult situations. If you thrive in a fast‑paced environment and want the opportunity to help build and lead a growing division within a respected restoration company, we’d love to talk with you.

Position Summary

The Contents Manager oversees daily contents operations and ensures projects are completed efficiently, professionally, and according to ServPro standards. This role combines leadership, operations management, customer service, warehouse organization, and project coordination.

Primary Responsibilities

• Manage contents restoration projects from start to finish
• Coordinate pack‑outs, inventory, cleaning, storage, and pack‑back operations
• Schedule crews, vehicles, and daily production activities
• Lead, train, and develop contents technicians
• Maintain organization and workflow within the contents warehouse
• Ensure accurate inventory tracking and project documentation
• Communicate with customers, adjusters, vendors, and internal teams
• Monitor job quality, timelines, and customer satisfaction
• Assist with estimating and project coordination
• Maintain equipment, supplies, and operational readiness
• Help improve systems, efficiency, and overall division growth

Qualifications

• Experience in restoration, moving/storage, warehouse operations, logistics, cleaning, or project management
• Leadership or supervisory experience preferred
• Strong organizational and communication skills
• Ability to manage multiple projects and priorities simultaneously
• Comfortable working in both warehouse and field environments
• Valid driver’s license required
• IICRC certifications are a plus, but not required
• Ability to lift 50 lbs and work in active environments as needed

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

What We Offer

• Competitive compensation based on experience
• Paid training and professional development
• Advancement opportunities within a growing division
• Team-oriented work environment
• Opportunity to make a meaningful impact helping customers recover after disasters
• Company-supported certifications and continuing education
• Overtime opportunities during peak demand periods
• Bonus potential tied to division growth / profitability