Content Writer & Coordinator (Remote)

Webstaurantstore

Lititz (Lancaster County)

Remote

USD 55,000 - 75,000

Full time

2 days ago

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Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

Dependent Care FSA

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

AT&T & Verizon Discount

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Job summary

WebstaurantStore is seeking a Content Writer and Coordinator to develop engaging, accurate product content for our nationwide website. You will own product descriptions from research to go-live, collaborating with procurement, digital content, and visual media teams to ensure accuracy and on-time delivery.

The role emphasizes writing, research, and critical thinking, with experience in e-commerce style guides, SEO practices, and AI-assisted workflows. Remote-friendly position with national scope.

Qualifications

Strong writing and research skills.
Ability to follow an extensive e-commerce style guide.
Understanding of basic website structure and SEO best practices.

Responsibilities

Write product descriptions using creative and technical writing skills.
Gather and input technical details about each product you write.
Own products assigned, from research to go-live.
Prioritize multiple ongoing projects and hundreds of product descriptions weekly.
Collaborate with external vendors and internal stakeholders for accuracy.
Coordinate with procurement, digital content, and visual media teams to meet deadlines.
Leverage AI tools to improve writing workflows and project management.
Edit product descriptions and supporting text across the site.
Contribute to special projects like testing new website features and maintaining internal resources.
Participate in team meetings and product trainings.

Job description

Job Summary

WebstaurantStore is looking for candidates who possess strong writing, research, and critical thinking skills to join our team as our next content writer and coordinator. This role focuses on developing engaging, accurate product content for our website and is a key part of helping our business grow while serving the needs of foodservice professionals nationwide.

Job Summary

Responsibilities

As a Content Writer, you will:

Write product descriptions using creative and technical writing skills
Gather and input technical details about each product you write
Serve as the owner of all products assigned to you, managing them from research to go-live
Prioritize a list of ongoing projects and several hundred product descriptions per week
Work with external vendors and internal stakeholders to ensure information is accurate
Communicate with team members across the procurement, digital content, and visual media departments to complete projects on deadline
Use AI tools to improve workflows across the writing process and within our project management systems
Edit product descriptions and supportive text throughout our website as needed
Work on special projects, such as testing new website features and maintaining internal resources
Participate in team meetings and product trainings

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

Relevant experience in a plus

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

We are looking for driven, motivated candidates who:

Have strong written and verbal communication skills
Can follow an extensive e-commerce style guide
Understand basic website structure and SEO best practices for content
Demonstrate strong research, critical thinking, and decision-making skills
Actively seek and apply feedback to their work
Take initiative to solve problems independently
Remain highly organized when managing competing priorities
Possess strong attention to detail
Are comfortable with the Microsoft Office Suite, with an emphasis on Excel
Have experience using Claude and other AI tools
Have experience using project management systems like Asana

Company Overview

The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.

Benefits