Content Writer 1

Jobs via Dice; Redmond (WA); Remote; USD 30,000 - 65,000; Full time

Job summary

A forward-thinking company is seeking a 'Content Writer 1' for a remote position. In this role, you will create technical documentation, assisting users in problem-solving. Applicants should have a solid writing portfolio and experience with relevant publishing tools.

Benefits

Comprehensive benefits package

401k plan

Qualifications

• Minimum 1-2 years' experience with publishing tools.
• Portfolio with troubleshooting content required.
• Experience writing game-related content preferred.

Responsibilities

• Write technical materials including equipment and operating instructions.
• Maintain records and files of work and revisions.
• Establish technical specifications and subject material for publication.

Skills

Technical writing

Clarity in communication

Content organization

Self-service support documentation

Education

Writing portfolio

Tools

Zendesk

SharePoint

Learning and Design tools

Job description

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Bcforward is currently seeking a highly motivated Content Writer 1 for an opportunity in Remote.

Position Title: Content Writer 1

Location: Remote

Anticipated Start Date: ASAP

Please note this is the target date and it is subject to change. Bcforward will send official notice ahead of a confirmed start date.

Expected Duration: 6+ Months

Job Type: Contract - Remote

Pay Range: $30

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

• 1. Minimum 1-2 years' experience with Zendesk publishing and contact management tools.
• Minimum 1-2 years' experience with Learning and Design (L&D) tools
• Minimum 1-2 years' experience with SharePoint
• A portfolio or writing samples are required to be attached for consideration for this role. The best portfolio includes samples of written troubleshooting content to help players solve problems. Ideal portfolios also include previous help center documentation, good concise descriptions of how to complete a task, well-structured content, and tools used to optimize search discovery of this content.
  
  

Job Description:

Position Purpose

Summary:

• The main function of a Content Writer is to write technical materials, such as equipment materials, appendices, or operating and maintenance instructions. A typical technical writer is responsible for organizing, editing and maintaining technical records and files.
  
  

Responsibilities:

• Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style and terminology
• Maintain records and files of work and revisions
• Confer with client to establish technical specifications and to determine subject material to be developed for publication
  
  

Qualifications:

• Candidates need experience creating consumer-facing instructions for technical processes for providing self-service and email support to customers.
• Experience in creating or reviewing training resources and developing internal knowledge base resources is preferred.
• The supplier must upload/include a Writing portfolio in addition to the resume during submitting the candidate.
• 1-2 years of experience writing and publishing game-related content or training.
• Ability to communicate complex information clearly, concisely, and accurately.
• Passion for gaming and a sincere interest in the latest technological trends.
• Desire to build a world-class player experience from the ground up.
  
  

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward' s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our and . As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 239235 when responding to this ad.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Software Development

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