Content Systems & Copyright Operations Contractor

Macmillan Job Board; United States; Remote; USD 34,000 - 49,000; Full time

Job summary

Macmillan Learning is seeking a contractor to support Content Systems Workflow, handling file fulfillment, DAM archiving, and copyright operations. You’ll coordinate requests, maintain metadata, and ensure compliance across the content lifecycle.

Reporting to the Sr. Content Manager, you’ll work remotely 20 hours per week for 9 months, collaborating with vendors and internal teams to deliver accurate, timely data and documentation.

Qualifications

• Attention to detail across multiple systems for files, metadata, and records.
• Strong organizational skills to track multiple requests and processes.
• Ability to handle sensitive materials, including litigation content, with discretion.
• Effective written communication for reports, documentation, and vendor coordination.

Responsibilities

• Coordinate file fulfillment requests and locate content files.
• Manage relationships with Electronic File Request vendors.
• Conduct DAM archiving quality control and metadata reviews.
• Support vendor review processes for DAM.
• Coordinate copyright registration and deposit copy management.
• Assist with business support tasks like content reports and errata.
• Support litigation-related work and copyright research.
• Assist with CMS collection management for stakeholder searches.
• Provide Coursera data and content file pulls.

Skills

Attention to detail

Organizational skills

Discretion with confidential materials

Written communication

Job description

Macmillan Learning is a privately-held, family-owned digital learning company that inspires what's possible for every learner. Our tools, content, and services are grounded in research and designed to support learning, wherever and however it takes place. To learn more, please visit our newsroom or macmillanlearning.com.

This is a contractor opportunity and does not constitute an offer of employment with Macmillan Learning.

Our Content Systems Workflow team needs additional support to keep pace with file fulfillment, archiving, and copyright operations across the business. In this role, you’ll help manage the day-to-day flow of content requests, archive quality control, and copyright registration tasks that keep our content systems running smoothly. You’ll work closely with internal stakeholders and external vendors, providing steady operational support for a team that touches nearly every part of the content lifecycle.

Reporting to the Sr. Content Manager, Workflow Optimization, your work directly supports the accuracy, accessibility, and legal integrity of Macmillan Learning’s content assets.

Scope of Services

• You’ll coordinate file fulfillment requests, including international requests, and locate content files as needed.
• You’ll manage relationships with Electronic File Request vendors to ensure timely and accurate delivery.
• You’ll conduct DAM archiving quality control, including metadata review and archive board maintenance.
• You’ll support vendor review processes tied to digital asset management.
• You’ll coordinate the copyright registration process, including deposit copy management and end-to-end tracking.
• You’ll assist with business support tasks such as content reports and errata documentation.
• You’ll support litigation-related work, including file gathering and copyright research.
• You’ll assist with CMS collection management to support common stakeholder searches.
• You’ll provide Coursera support by pulling relevant data and content files.

Expected Deliverables and Outcomes

• File Fulfillment Tracking: Timely, accurate responses to file requests, including international requests, with clear vendor coordination records.
• DAM Archive QC Reports: Completed metadata and archive reviews, with an up-to-date vendor review board.
• Copyright Registration Tracking: Organized, end-to-end tracking of registration status and deposit copy management.
• Business & Litigation Support Documentation: Accurate content reports, errata logs, and litigation-related file and research packages.
• CMS & Coursera Data Support: Reliable collection searches and data/file pulls to support stakeholder and Coursera requests.

Required Capabilities

• Demonstrated attention to detail when managing files, metadata, and records across multiple systems.
• Strong organizational skills, with the ability to track multiple requests and processes simultaneously.
• Ability to handle sensitive or confidential materials, including litigation-related content, with discretion.
• Effective written communication for reports, documentation, and vendor coordination.

Preferred Capabilities

• Familiarity with digital asset management (DAM) systems and archiving workflows.
• Experience with copyright registration processes or intellectual property administration.
• Familiarity with content management systems (CMS) and collection search tools.
• Experience supporting publishing, educational content, or edtech operations.

Engagement Parameters

• Engagement type: Contractor
• Duration: 9 months (6/29/26 – 3/31/27)
• Time commitment: 20 hours/week
• Location: Remote
• Compensation: $30.00/hour