Content Strategist

US Tech Solutions; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative firm is seeking a skilled Content Strategist III to develop content evaluation guidelines that enhance quality and consistency across platforms. This role involves collaborating with diverse teams to create structured labeling guidelines, establish evaluation criteria, and continuously improve content assessment methodologies. The ideal candidate will possess a strong background in content strategy, a knack for analytical thinking, and the ability to work in a dynamic environment. If you are passionate about shaping effective content systems and enjoy making a meaningful impact, this opportunity is for you.

Qualifications

• 3+ years in content strategy or operations with proven guideline development.
• Strong analytical skills and experience with CMS required.

Responsibilities

• Develop content evaluation guidelines for quality assessment.
• Collaborate with teams to identify and address content quality issues.
• Analyze data to improve content evaluation processes.

Skills

Content Strategy

Content Operations

Communication Skills

Project Management

Analytical Skills

Problem-Solving Skills

Excel

Content Management Systems (CMS)

Education

Bachelor's degree in English

Bachelor's degree in Communications

Bachelor's degree in Journalism

Tools

Generative AI tools

SEO principles

Job description

Job Title: Content Strategist III

Location: USA Remote

Duration: 3 Months contract

Pay Range: $54 - $59/hr on W2 without benefits

Summary: Client is seeking an experienced Content Strategist III to develop content evaluation guidelines that empower content reviewers to assess content quality, consistency, and policy alignment at scale. The ideal candidate has a strong content strategy background, experience in creating human labelling guidelines, and a deep understanding of content evaluation methodologies. Experience working with UX Research teams to design, test, and refine survey questions is highly preferred. If you're passionate about shaping scalable systems that improve content quality and have a knack for turning ambiguous policies into actionable frameworks, we'd love to hear from you.

Job Responsibilities:

1. Develop Content Evaluation Guidelines:
   • Translate product strategy, content policies, and research insights into structured content labeling guidelines for human annotators.
   • Collaborate with Product, UX Research, and Product Data Operations (PDO) teams to identify content quality issues and define labeling requirements.
   • Write clear, comprehensive guidelines that enable consistent content evaluation across large-scale annotation pipelines.
2. Define Evaluation Criteria:
   • Establish clear, objective, and measurable evaluation criteria aligned with product goals, brand voice, and quality standards.
   • Design labeling decision tree questions that are concise, comprehensive, unbiased, and enable reviewers to conduct data annotation accurately and timely.
   • Iterate on evaluation frameworks based on reviewer feedback, reviewer performance data, and stakeholder input.
3. Stakeholder Collaboration:
   • Work closely with content reviewers, product, and product data operations teams to ensure guidelines meet their needs.
   • Provide training and support to content reviewers on the evaluation guidelines.
   • Gather feedback from stakeholders to iterate on and improve the guidelines.
4. Data Analysis & Reporting:
   • Develop metrics to measure content quality and consistency.
   • Analyze content evaluation data to identify trends, bottlenecks, and areas for guideline improvement.
   • Build reporting frameworks to communicate performance insights and guideline effectiveness to stakeholders.
5. Continuous Improvement:
   • Stay informed on emerging content moderation trends, AI advancements, and UXR best practices.
   • Design research studies that measure how guideline changes impact reviewer accuracy and content quality outcomes.
   • Advocate for inclusive and culturally sensitive evaluation criteria across global content pipelines.

Required Skills:

• 3+ years of experience in content strategy, content operations, or a related field.
• Proven track record of developing and implementing content evaluation guidelines.
• Excellent communication, collaboration, and project management skills.
• Strong analytical and problem-solving skills with Excel.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Experience with content management systems (CMS).
• Bachelor's degree in English, Communications, Journalism, or a related field.

Preferred Skills:

• Experience with generative AI tools and applications.
• Knowledge of SEO principles and how they impact content evaluation.
• Certification in content strategy or a related field.
• Experience working with global teams and adapting guidelines for different regions and cultures.