Content Specialist

RegEd; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

Join a leading RegTech solutions provider as a Content Specialist. In this full-time role, you will create and manage content for online platforms, ensuring quality and accuracy in line with client needs. Collaborative skills and a detail-oriented approach are essential for success in this dynamic environment.

Benefits

Competitive pay and bonus

Exceptional medical, dental, vision plans

401(k) plan with company matching

Flexible time off

Career growth opportunities

Qualifications

• Bachelor’s degree in Business or Communications or related field required.
• Minimum 2 years in Technical Support or client-facing roles.
• Strong analytical skills and ability to troubleshoot software.

Responsibilities

• Build content for RegEd’s online platforms.
• Review client documents to ensure they meet development requirements.
• Test and proof content according to client specifications.

Skills

Written communication

Verbal communication

Analytical skills

Detail-oriented

Education

Bachelor’s degree in Business or Communications

Tools

Microsoft Office

Job description

Join to apply for the Content Specialist role at RegEd

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Join to apply for the Content Specialist role at RegEd

This range is provided by RegEd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $75,000.00/yr

Direct message the job poster from RegEd

RegEd is the market-leading provider of RegTech enterprise solutions with relationships with hundreds of enterprise clients, including 80% of the top 25 financial services firms.

Established in 2000 by former regulators, the company is recognized for continuous regulatory technology innovation with solutions hallmarked by workflow-directed processes, data integration, regulatory intelligence, automated validations, business process automation and compliance dashboards. The aggregate drives the highest levels of operational efficiency and enables our clients to cost-effectively comply with regulations and continuously mitigate risk.

Trusted by the nation’s top financial services firms, RegEd’s proven, holistic approach to RegTech meets firms where they are on the compliance and risk management continuum, scaling as their needs evolve and amplifying the value proposition delivered to clients.

Life at RegEd:

We are an innovative, fast-paced company that embraces diversity. Our remote or hybrid environment blends an entrepreneurial culture with the right balance of structure and process. We empower and trust our employees. Most RegEder’s work remotely, and some roles work a hybrid schedule from our Headquarters in Morrisville, North Carolina. Learn more about #LifeAtRegEd on our LinkedIn page!

Diversity Drives Innovation:

RegEd believes that diverse perspectives make us stronger, smarter, and more innovative. We are committed to building a workplace where everyone feels seen, heard, and empowered to succeed. We actively seek individuals from all backgrounds and are committed to cultivating an environment of inclusivity and belonging. RegEd also recognizes the exceptional skills, discipline and dedication of those who serve - and those who stand beside them. Whether you’re a veteran, active-duty service member transitioning to civilian life, or a military spouse, your unique experience brings incredible value to our team. Military members, veterans, and military spouses are strongly encouraged to apply.

Don’t meet every requirement? If you are excited about this role but your experience does not align perfectly with all the qualifications, we encourage you to apply anyway. Experience comes in many forms, and you may be the perfect candidate for this or other roles.

Five Reasons to Work with Us:

• Work with a leader in financial services industry
• Supportive & flexible remote or hybrid environment
• Diverse & friendly culture
• Fast paced growing company
• A company that cares with community service efforts

What You Will Be Doing:

The individual selected for this full-time position will be primarily responsible for building content for RegEd’s online platforms. Successful candidates are results-oriented performers with technical design skills who can work closely with other internal departments discussing a client’s content materials and implementation support needs.

Responsibilities:

• Review client-provided documents to ensure they meet minimum requirements for development.
• Load the content using internal tools and third-party software applications following documented processes.
• Test, review, and proof content to ensure accuracy according to client specifications.
• Configure test environment and engage with clients during the user acceptance testing phase.
• Provide support to customers and internal team members.
• Deliver quality customer service.
• Communicate effectively with excellent verbal and written skills.
• Build strong relationships with client team members, work successfully under pressure and meet client project deadlines.

Must Have:

• Bachelor’s degree in Business or Communications or related field.
• Minimum 2 years of a Technical Support or experience and/or other successful client-facing experience
• Excellent business relations skills, including written and verbal communication.
• Organized and detail-oriented with the ability to successfully prioritize multiple projects with effective and timely follow-up.
• Strong analytical skills, including understanding and troubleshooting software product configurations.
• Extremely responsive, highly flexible, quick learner, and an effective problem solver.
• Proficient in Microsoft Office.
• Team-oriented with a desire to collaborate and brainstorm with co-workers.

Nice To Have:

• Knowledge of Learning Management systems, Lectora, Captivate and Articulate course
• Publishing software, and eLearning fundamentals and practices.
• SaaS experience
• Insurance industry knowledge
• Capital markets industry knowledge

The Process:

We can hire in the following states: Alabama, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington (state) and Wisconsin.

Any communications related to open RegEd positions will come from a RegEd.com email address. We do not hire through text message, social media, or email alone. Our interviews are conducted either in person or via video calls. We will not ask you for sensitive information nor will we ask you to pay anything during the hiring process.

• Apply! (3-25 minutes)
• Resume review (up to 2 weeks)
• Brief video interview with RegEd Recruiting Team Member (30 minutes)
• Video interview with Hiring Manager (30-60 minutes)
• Video interview with Team Members (60 minutes)
• Offer
• Background check and drug test (2-5 days)

Welcome to RegEd!

The Perks:

• Competitive pay and bonus
• Remote (and hybrid if near Morrisville, NC) first organization
• Exceptional medical, dental and vision plans with generous employer funding for employees and dependents
• 401(k) plan with company matching
• Generous flexible time off
• Flexible Spending Accounts: Medical and Dependent Care
• Leave benefits including short-term and long-term disability, paid family medical leave and paid parental leave
• Volunteering time off and flexible schedules
• Meaningful career growth opportunities
• Performance bonuses
• Great working environment with a team of fantastic people

Learn more at www.RegEd.com.

If you are interested in joining a market leader and innovator poised for exponential new business growth in the coming years, please apply. It’s a great time to join the RegEd Team!

Pay Transparency:

The compensation range for this position is $45,000 - $75,000

RegEd takes a market-based approach to pay. Your actual pay is based on your unique background, pertinent experience, work location and qualifications. In addition to competitive base pay and bonus program participation, RegEd’s total compensation package also includes our comprehensive benefits package in addition to vacation, sick, volunteer time off and paid parental leave.

Accommodation:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview, please let us know during any of your interactions with the RegEd Recruiting Team. This information will be treated as confidential and only used to determine appropriate accommodation for the interview process.

Equal Opportunity Policy (EEO):

At RegEd, we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, and basis of disability or any other federal, state, or local protected class. RegEd is proud to be an Equal Opportunity Workplace.

Applicants must be authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

RegEd does not seek or accept unsolicited resumes from recruitment agencies. We are not responsible for any fees related to unsolicited resumes.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Technology, Information and Media

Referrals increase your chances of interviewing at RegEd by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

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