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ShopBack is seeking a Content Specialist to join our US Marketing team in Austin. You’ll create and edit ad creative (static, video, copy) for paid social and paid search campaigns across Meta, TikTok, and Google, and work with Growth Marketing to understand performance and guide future briefs.
This hands-on, junior role suits someone early in their career who loves both creativity and numbers, with hands-on experience in Canva, Adobe Creative Suite, CapCut, and a keen eye for brand consistency
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
We’re looking for a Content Specialist to join our growing US Marketing team in Austin, supporting our Paid Marketing efforts. In this role, you’ll create and edit the ad creative that powers our paid social and paid search campaigns, and work closely with our Growth Marketing team to understand how that creative performs so we can do more of what works. This is a hands-on, junior role suited to someone early in their career who’s equal parts creative and curious about the numbers behind the work.
What You’ll Own
Create and edit ad creative (static, video, and copy) for paid social and paid search campaigns across channels like Meta, TikTok, and Google
Adapt creative across formats and placements, iterating quickly based on performance and campaign needs
Partner with Growth Marketing to understand creative performance, pulling basic metrics (CTR, CPA, conversion rate) and translating them into clear takeaways
Run creative testing (A/B variants, hooks, formats) to identify what resonates and feed learnings back into future briefs
Maintain a creative calendar and asset library, keeping campaigns stocked with fresh, on-brand content
Ensure all creative reflects ShopBack’s brand voice and visual guidelines while adapting to each platform’s best practices
Support other partnership campaigns with paid creative as needed
Take on ad-hoc creative and marketing projects as priorities shift
Essentials to Succeed
Ideally 1 to 2 years of experience in content creation, paid social/performance marketing, or design (internships count)
Hands-on experience with design or editing tools (e.g. Canva, Adobe Creative Suite, CapCut) for both static and video content
Comfortable reading basic performance data and using it to inform creative decisions, not just making things look good
Strong eye for visual and written brand consistency across fast-moving, multi-format campaigns
Detail-oriented, organized, and able to manage multiple concurrent creative requests against deadlines
A collaborative team player who works well across functions (Growth, BD, Design)
Genuine interest in e-commerce, cashback, or rewards is a plus
Familiarity with AI tools for creative ideation, editing, or workflow is a plus