Content Services Solution Engineer

TransPerfect; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Birthday off

Job summary

TransPerfect is seeking a Content Services Solution Engineer in Boston, MA to define, design and conduct the technical aspects of internal and client projects. You will lead workshops, analyze sales requirements, and help define new features to improve the product.

The ideal candidate has a Bachelor's degree and 1-3 years of experience in software support and content management, with strong English communication and problem-solving skills.

Qualifications

• Minimum Bachelor's degree or its equivalent.
• 1–3 years of experience in software support and configuration.
• Experience in content management and data analysis.
• Self-motivated individual capable of demonstrating initiative.
• Experience in defining and demonstrating software solutions to end-client.
• Detail oriented, good judgement and decision-making skills.
• Excellent communication skills.
• Experience in process development.
• Strong problem-solving skills.
• Committed to a high level of service.
• Professional and superior written and spoken communication skills in English.
• Proficient in Microsoft Word, Excel, Power Point, Outlook Web conferencing tools (WebEx, GoToMeeting)

Responsibilities

• Design solutions for software implementations and configurations, data transformations, publishing stylesheets and other related technologies.
• Analyze new sales requirements
• Be the expert in product features and define new features to improve the product
• Lead workshops, consulting and training events
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Skills

Software skills

Content management

Data analysis

English communication

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

WebEx

GoToMeeting

Job description

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Who We Are

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.

Vasont Systems, a division of TransPerfect, provides component content management software (CCMS) and XML data services, enabling organizations to manage and reuse content effectively, especially for multilingual and complex publications.

Summary

The Content Services Solution Engineer is responsible for defining, designing and conducting the technical aspects of internal and client projects, as well as, participating in new sales initiatives.

What You Will Be Doing

• Design solutions for software implementations and configurations, data transformations, publishing stylesheets and other related technologies
• Analyze new sales requirements
• Be the expert in product features and define new features to improve the product
• Lead workshops, consulting and training events
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Required Experience

Minimum Bachelor's degree or its equivalent

• 1-3 years of experience in software support and configuration
• Experience in content management and data analysis
• Self-motivated individual capable of demonstrating individual initiative
• Experience in defining and demonstrating software solutions and value propositions to end-client
• Detail oriented, good judgement and decision-making skills
• Excellent communication skills
• Experience in process development
• Strong problem-solving skills
• Committed to a high level of service
• Professional and superior written and spoken communication skills in English
• Proficient in Microsoft Word, Excel, Power Point, Outlook Web conferencing tools (i.e., WebEx, GoToMeeting)

Desired Skills and Experience

• XSL, XSLT, XSL-FO, HTML, CSS, DITA, DocBook, S1000D, MIL-STD
• Familiar with FrameMaker, InDesign, , XMetaL, ArbortextEditor
• Familiar with content management, data composition, publishing, graphic creation, and translation process

Where Your Career Is Going

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company. End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

Benefits

• We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks.
• You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

Compensation

Compensation starting at: $85,000k+

Benefits: Company benefits - Optional TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 4,000 global organizations employ TransPerfect's GlobalLink® Product Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at www.transperfect.com.

Company Culture

To learn more about our company culture, please watch our videos below: TransPerfect Effect TransPerfect Core Values