Shift Manager

TransPerfect; Philadelphia (Philadelphia County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Birthday off

Job summary

TransPerfect in Philadelphia is seeking a Production Center Supervisor to ensure all projects meet quality standards and client deadlines across the litigation imaging workflow.

You will supervise full-time and part-time staff, assign personnel and equipment, and maintain a clean, well-organized center while addressing issues as they arise.

A High School Diploma or equivalent is required; PDF, Excel and Word knowledge, strong communication, and leadership skills are essential.

Qualifications

• Excellent oral and written communication skills.
• Ability to supervise full-time and part-time staff effectively.
• Strong problem-solving and decision-making under pressure.
• Capability to motivate teams through coaching and mentoring.
• Proven attention to detail with data and workflows.

Responsibilities

• Ensure all projects meet quality standards and client deadlines.
• Supervise full-time and part-time staff across shifts.
• Assign personnel, equipment, and workflow to maintain organization.
• Communicate with Client Services and resolve workflow issues.
• Coach and counsel staff to develop skills and performance.
• Maintain a clean, well-organized production center during shifts.

Skills

Communication skills

Staff supervision

Problem solving

Motivation & mentoring

Attention to detail

Education

High School Diploma or equivalent

Tools

PDF

Excel

Word

Job description

TransPerfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. Who We Are: TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. TransPerfect Legal Solutions is a company experiencing rapid growth and expansion. Our business is focused on people. We are committed to the professional development of our employees and dedicated to working with our clients to provide them with the highest level of Quality work

What You Will Be Doing:

• Ensure all projects are completed according to company quality standards, client job specifications and deadlines
• Extensive working experience with litigation imaging application Law by LexisNexis
• Must effectively supervise Full timers and Part timers
• Able to work under pressure and make the right decisions
• Coaching and counseling and spearheading the development of staff members
• Assigning personnel, equipment operation and workflow and maintaining a clean and well-organized production center throughout the shift.
• Facilitates resolution of issues concerning project’s specifications or deadlines.
• Communicating with Client Services team throughout the shift
• Performs other duties as assigned.

Who We Are Looking For:

• Must be able to effectively use a personal computer by utilizing standard business software applications.
• Must demonstrate excellent oral/written communication skills
• Must have ability to motivate individuals and groups by creating a positive work environment, quality training, and mentoring
• Possesses mathematical functions relative to business operations by adding, subtracting, multiplying and dividing all units of measurement.
• Ability to establish effective communication by encouraging open and honest communication, receiving and giving feedback.
• Must excel at problem solving and using resources adequately
• Experience in the printing industry is a plus
• High School Diploma or equivalent
• Knowledge of PDF, Excel, Word (Preferred)
• Computer competency 2-5 Years experience supervising staff in our field

Where Your Career is Going: At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company. End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 30 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast‑paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

• We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks.
• You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

TransPerfect is the world’s largest provider of language services and technology solutions for global business.

From offices in over 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide.

More than 4,000 global organizations employ TransPerfect’s GlobalLink® Product Suite to simplify management of multilingual content.

With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified.

TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

For more information, please visit our website at www.transperfect.com.

To learn more about our company culture, please watch our videos below: TransPerfect Effect TransPerfect Core Values