Content Production Specialist (Temporary)

Facing History and Ourselves, Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Temporary Content Production Specialist to join their dynamic team. This role is pivotal in supporting digital content production and enhancing customer experiences. As part of a mission-driven organization, you will engage in creative problem-solving and project management, ensuring high-quality digital outputs. With a commitment to diversity and inclusion, this organization values your unique contributions. If you're passionate about education and eager to make an impact, this opportunity offers meaningful work in a flexible, remote-first environment.

Benefits

Medical with Health Reimbursement Account

403(B) Retirement Plan

Flexible Work Schedule

Remote Work Option

Qualifications

• Requires a Bachelor's degree or equivalent experience.
• Knowledge of content authoring on a CMS is essential.

Responsibilities

• Support digital content production and customer service.
• Manage multiple projects and communicate with stakeholders.

Skills

Content Management System (CMS)

Creative Problem Solving

Time Management

Effective Communication

Organizational Skills

Education

Bachelor's Degree in a related discipline

Tools

Slack

ClickUp

Job description

Career Opportunities with Facing History and Ourselves, Inc

A great place to work.

Content Production Specialist (Temporary)

Title: Content Production Specialist (Temporary)

Reports To: Senior Manager, User Experience

Location: Home Based Office (US)

Status: Temporary, Hourly (Approx 28 hours/week); $40/hour

Start Date: Immediate through mid-May 2025

Facing History & Ourselves is a global education non-profit organization that challenges teachers and students to use lessons of history to stand up to racism, antisemitism, and other forms of bigotry and hate.

Position Description: The Temporary Content Production Specialist is responsible for supporting a range of team functions, including digital content production and customer service and support. In addition, the Content Production Specialist supports agile program and project management using wisdom, empathy, and creativity.

Who You Are: You are a creative problem solver with a passion for supporting digital products and experiences. You are a thoughtful, highly organized, mission-driven individual who can contribute to building high-quality digital experiences for our audiences. You will have overall responsibility for providing support for digital content production and customer service and support.

Who We Are: The Technology team is collaborative, supportive, and flexible. We are customer focused and appreciate our role in supporting the work and mission of Facing History and Ourselves. We embrace a growth-mindset and we are able to pivot/adapt to changes and are good natured in our approach to shifting priorities. We value the strengths we each bring to our team.

Effectively manage multiple concurrent tasks and projects, identify obstacles to project completion, and communicate proactively with stakeholders.

Contribute to and follow approved departmental processes efficiently.

Provide quality assurance and peer reviews of external-facing content across platforms.

Use Slack and ClickUp to collaborate within and across teams.

Additional responsibilities and projects as assigned.

Community & Commitment

In addition, qualified candidates can expect to:

1. Center principles of equity, inclusion, and belonging in all work.
2. Demonstrate a commitment to the mission of Facing History & Ourselves.
3. Demonstrate a commitment to diversity using a personal approach that values all individuals and respects differences in regards to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance.
4. Demonstrate a commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts.

Essential Skills, Qualifications and Competencies:

Facing History understands that restrictive job requirements may exclude historically marginalized groups from applying to jobs for which they are qualified. We take an equitable and holistic screening approach. If you feel you have demonstrated experience and expertise relevant to perform this role, please don’t hesitate to apply!

Customarily requires BS/BA in related discipline or equivalent related experience.

Knowledge and experience with content authoring on a CMS.

Ability to work independently, prioritize, and creatively problem-solve; ability to manage multiple assignments in a busy, fluid setting. When you hit roadblocks you know when to ask for help, but you can also make recommendations and suggest solutions independently.

Demonstrated ability to be proactive and curious. You ask questions, you Google things you don’t know and are eager to learn, you learn from your colleagues.

Demonstrated attention to detail, and time management skills.

Effective and flexible communication skills as well as excellent organizational skills.

Benefits Summary: In addition to meaningful and rewarding work, Facing History provides an excellent and competitive compensation and benefits package for full-time, temporary Staff. This includes medical with a health reimbursement account, 403(B) retirement plan with a discretionary organizational contribution after 3 months of employment.

Facing History values a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. We are an Equal Employment Opportunity Employer.

Facing History’s Commitment to Diversity, Equity and Inclusion. At Facing History, we honor and value the uniqueness of each and every human being. Our strength as an organization that provides and distributes educational content and pedagogy to teachers across the globe is directly tied to our diversity of staff, leadership, educators, students, scholars, and volunteers. Our commitment is to treat individuals with dignity and to build and maintain a community of full participation, inclusive of the voices, needs, and contributions of all. As an organization, we are deeply aware of the legacies of injustices that persist in society and in the workplace, and we value and promote diversity, equity, and inclusion in their association with excellence.

Remote-first/Hybrid Work Model (US Home Based): Facing History and Ourselves operates in a remote-first/hybrid work model, allowing staff flexibility in both schedules and work locations. This particular position is home-based. Some travel may be required.