Content Policy Manager

Global Technical Talent, an Inc. 5000 Company; Seattle (WA); Remote; USD 100,000 - 125,000; Full time

Job summary

A leading company is seeking a Content Policy Manager to refine policies impacting digital media. This remote role involves collaboration with cross-functional teams and requires strong communication and analytical skills. The ideal candidate will have a Bachelor's degree and experience in policy management.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Fund

Qualifications

• 3+ years of experience in compliance, policy, moderation, or risk management.
• Experience managing global projects.

Responsibilities

• Collaborate across departments to communicate policy guidance.
• Review team processes and implement improvements.
• Stay updated on industry trends and regulatory changes.

Skills

Communication

Analytical Judgment

Strategic Thinking

Creative Judgment

Education

Bachelor's degree

Tools

Word

Excel

Job description

Global Technical Talent, an Inc. 5000 Company provided pay range

This range is provided by Global Technical Talent, an Inc. 5000 Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $69.95/hr

Job Title: Content Policy Manager

Location: Seattle, WA

Duration: 9-month Contract

Work Type: Remote

Pay Range: $40-$69.95/Hr

Description:

• Our client is seeking a Policy Manager to join the content policy team in refining policies and standards that impact listeners and the creative community with whom we work.
• This role will work with cross-functional and international teams to align on priorities and deliver solutions to address emerging and evolving issues facing digital media consumers.
• Reporting to the Director of Content Policy, you will work closely with Legal, PR stakeholders, product managers, content/creative teams, and other teams across the company to provide policy guidance and handle escalations.
• You will rely on your experience in content policy strategies, global program management, and working with cross-functional stakeholders to align on customer trust and safety best practices.
• You will deliver results when faced with ambiguous circumstances and roadblocks. Your judgment and intuition are crucial, especially when balancing diverse and sometimes competing needs of our business, creatives, publishers, and communities.

Key Responsibilities

• Understand existing policies and consult with partner teams on escalations, new use cases, or product features.
• Collaborate across departments to communicate policy guidance and changes in the media landscape that may impact our client.
• Act as a point of contact and manage internal communications for policy moderation issues.
• Review team processes and implement improvements for increased efficiency.
• Support cross-functional policy projects, using data and existing policies to identify risks and recommend mitigations.
• Stay updated on industry trends and regulatory changes worldwide.
• Deliver clear, timely policy decisions and briefing leadership as needed.
• Represent Content Policy in meetings.
• Develop new policies considering multiple stakeholder perspectives, especially working with our clients' writers, actors, and creative professionals.

Basic Qualifications

• Bachelor's degree or equivalent.
• 3+ years of experience in compliance, policy, moderation, or risk management.
• Experience managing global projects.
• Excellent written and verbal communication skills, capable of presenting to senior leaders.
• Strong analytical, strategic, and creative judgment.
• Ability to operate under high ambiguity.
• Technical fluency and knowledge of Word and Excel.

Preferred Qualifications

• Experience developing global content policies and process improvements.
• Direct experience in content policy or digital content moderation.

Benefits:

• Medical, Vision, and Dental Insurance Plans.
• 401k Retirement Fund.

About the Company:

• A leading audiobook producer revolutionizing the industry with innovative technology and superior programming. Our passion for well-crafted audiobooks has earned millions of loyal subscribers worldwide. Our Principles guide our team to deliver exceptional customer experiences and positive change.

About GTT

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We value diversity and inclusion. Our clients include Fortune 500 companies across banking, insurance, financial services, technology, and more across the US and Canada. We look forward to helping you find your next career opportunity!