Content Planning & Operations Associate

CDW; Chicago (IL); On-site; USD 58,000 - 80,000; Full time

Job summary

CDW is seeking an Associate Analyst to support planning, coordination and execution of content initiatives across CDW's digital channels. You will partner with marketing to manage workflows, production, timelines and reporting, helping improve processes and governance.

Ideal candidates hold a bachelor's in marketing or related field, with strong MS Office skills, exceptional organizational and communication abilities, and a drive to optimize content operations and analytics across multiple teams.

Qualifications

• Bachelor's degree in marketing, communications, business, journalism, digital media or related field; equivalent experience considered.
• Proficient with Microsoft Office; Excel, Word, Outlook, and PowerPoint.
• Strong organizational, analytical and problem-solving skills.
• Excellent written and verbal communication across teams.
• Highly detail-oriented with strong time management.
• Ability to manage multiple projects and priorities.
• Experience collaborating with stakeholders at various levels.

Responsibilities

• Support planning, coordination and execution of content initiatives across digital channels.
• Assist with project management activities including timeline tracking, stakeholder communication and status reporting.
• Help organize content calendars, production workflows and team planning activities.
• Coordinate content requests and deliverables across content strategy, editorial, SEO, web, creative and marketing teams.
• Support content audits, inventories and content governance initiatives.
• Assist with gathering and reporting content performance metrics, helping identify trends and opportunities.
• Maintain documentation, process guides and operational resources.
• Help monitor project progress, identify potential risks and escalation issues when appropriate.
• Support content optimization and continuous improvement initiatives across digital properties.
• Assist with research, competitive analysis and stakeholder information gathering to inform content planning.
• Support innovation and pilot initiatives, including AI-enabled content workflows and new content processes.
• Identify opportunities to improve team efficiency, collaboration and operational effectiveness.

Skills

Strong organizational skills

Analytical and problem-solving

Excellent written and verbal comms

Time management

Collaborative across teams

Curiosity and learning mindset

Education

Bachelor's degree in marketing, communications, business, journalism, digital media or related field

Tools

Microsoft Office

Excel

Word

Outlook

PowerPoint

Job description

CDW is seeking an Associate Analyst to support planning, coordination and execution of content initiatives across CDW's digital channels. You will partner with marketing to manage workflows, production, timelines and reporting, helping improve processes and governance.

Ideal candidates hold a bachelor's in marketing or related field, with strong MS Office skills, exceptional organizational and communication abilities, and a drive to optimize content operations and analytics across multiple teams.