Content Operations Specialist - PICO Video Global Operations - Product ops San Jose Regular

ByteDance; San Jose (CA); On-site; USD 93,600 - 220,400; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with company match

Paid parental leave

Short-term and long-term disability coverage

Life insurance

Wellbeing benefits

17 days of paid personal time

Job summary

ByteDance is seeking a Content Operations Specialist for the PICO Video project in San Jose. This role involves managing the content calendar for the US market, executing campaigns, and collaborating with streaming partners to enhance user engagement and content visibility.

Ideal candidates will have over 3 years of experience in content operations or digital streaming, fluency in Chinese, and familiarity with data visualization tools. The position offers a comprehensive benefits package including medical, dental, and 401(k) with company match.

Qualifications

• 3+ years of experience in content operations, app growth, or digital streaming for the US market.
• Fluency in Chinese to manage stakeholders in the China market.
• Experience with data visualization tools like SQL and Tableau.

Responsibilities

• Manage the daily content calendar and curate native XR content.
• Execute campaigns for user acquisition and engagement.
• Act as the main contact for streaming partners and optimize their integration.

Skills

Content operations

App growth

Digital streaming

Data visualization tools (SQL, Tableau)

Fluency in written and spoken Chinese

Understanding US pop culture

Job description

Content Operations Specialist - PICO Video

Location

San Jose

Employment Type

Regular

Job Code

A104144A

Responsibilities

• Own the daily content calendar for the US market. Hands‑on selection of featured native XR content and 3D/2D video highlights to keep the platform fresh and culturally resonant.
• Execute localized campaigns to drive user acquisition, retention, and engagement; create in‑app events, community outreach, and push‑notification strategies for international users.
• Serve as the main point of contact for external streaming partners (e.g., YouTube, Netflix); ensure their integration in the XR environment is optimized and troubleshoot operational issues.
• Act as the "voice of the US user" and work with R&D and Product teams to provide feedback on UI/UX localization, feature requests, and regional bugs so the app feels native.
• Independently track and analyze key metrics (DAU, watch time, retention); translate raw data into actionable insights and reports for global management.
• Scout and coordinate with local XR creators, influencers, and XR camera companies to bring exclusive native content and increase brand visibility.

Minimum Qualifications

• 3+ years of hands‑on experience in content operations, app growth, or digital streaming (OTT) for the US market.
• Deep intuitive understanding of US pop culture, streaming trends, and social media dynamics.
• Fluency in written and spoken Chinese to manage stakeholders in the China market.
• Proven track record of executing projects independently – the sole owner from ideation to delivery.
• Experience with data visualization tools (SQL, Tableau, internal dashboards) to drive operational decisions.

Preferred Qualifications

• Prior experience in VR/AR/MR space.
• Solid understanding of spatial content consumption differences compared with 2‑D screens.
• Experience managing operational relationships with major US media entities or app developers.
• Comfortable working across time zones and navigating cross‑border organizational structures.

Job Information

The base salary range for this position in the selected city is $93,600 – $220,400 annually.

Compensation may vary outside this range depending on qualifications, skills, experience, and location. The base pay is one part of a total package that may include discretionary bonuses, incentives, and restricted stock units.

Benefits

Medical, dental, and vision insurance; 401(k) plan with company match; paid parental leave; short‑term and long‑term disability coverage; life insurance; wellbeing benefits; 10 paid holidays; 10 paid sick days; 17 days of paid personal time prorated from hire.

The Company reserves the right to modify or change these benefit programs at any time, with or without notice.

Equal Employment Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. These records may affect duties related to interacting with clients, managing confidential information, and exercising sound judgment.

• Interacting and occasionally having unsupervised contact with clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
• Exercising sound judgment.

Reasonable Accommodation

We are committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other protected reasons. If you need assistance, please reach out to us at https://tinyurl.com/RA-request.