Content Operations Specialist

Artisan Talent; New York (NY); Hybrid; USD 76,000 - 90,000; Full time

Job summary

Artisan Talent is seeking a Content Operations Specialist for a contract engagement in Chicago with hybrid onsite options and US-wide remote consideration. You will build, edit, and publish content in Sitecore, collaborating with Content, UX, QA, and Project Management teams to deliver digital content across internal portals.

The ideal candidate has 3+ years Sitecore experience, enterprise CMS workflow knowledge, sharp attention to detail, and strong HTML/CSS/JavaScript troubleshooting skills.

Qualifications

• 3+ years hands-on experience building and publishing content in Sitecore.
• Experience in an enterprise CMS with publishing workflows.
• Strong attention to detail and accuracy.
• Ability to format content for readability, usability, accessibility, and consistency.
• Ability to follow templates, standards, workflows, and publishing guidelines precisely.
• Experience managing multiple pages and deadlines in fast-moving environments.
• Strong collaboration across Content, UX, QA, PM, and technical teams.
• Working knowledge of HTML, CSS, and JavaScript to troubleshoot CMS issues.
• Experience with employee intranets, enterprise portals, knowledge bases, or large corporate sites preferred.
• Familiarity with metadata, taxonomy, tagging, redirects, and content archiving preferred.
• 5+ years of digital content/CMS experience preferred.
• Familiarity with WCAG 2.2 AA accessibility standards preferred.

Responsibilities

• Build and update pages in Sitecore based on designs and copy.
• Publish content via end-to-end workflows including personalization and archiving.
• Format content per approved designs and accessibility guidelines.
• Prepare pages for review, QA, and final publishing.
• Troubleshoot CMS errors, broken links, and formatting issues.
• Manage multiple pages, tasks, and deadlines simultaneously.
• Maintain accurate status updates for content workstreams.
• Collaborate with Content, UX, QA, PM, and technical teams.
• Support metadata, taxonomy, tagging, redirects, and archiving as needed.
• Use HTML, CSS, and JavaScript to diagnose publishing/presentation issues.

Skills

Sitecore content publishing

Enterprise CMS workflows

Attention to detail

Content formatting for accessibility

Templates and publishing guidelines

Multi-page publishing management

Cross-functional collaboration

HTML, CSS, JavaScript troubleshooting

Intranets / enterprise portals

Metadata, taxonomy, tagging, redirects

WCAG accessibility familiarity

Tools

Sitecore

HTML

CSS

JavaScript

Job description

Content Operations Specialist Contract Chicago - IL Ref #: 49963 Industry: Airlines/Aviation

Our client is seeking a Content Operations Specialist to support a large-scale renovation of its employee intranet. This person will build, edit, format, configure, and publish digital content within Sitecore, working closely with Content, UX, QA, and Project Management teams. The ideal candidate has strong hands-on Sitecore experience, excellent attention to detail, and the technical knowledge to troubleshoot common CMS, HTML, CSS, and JavaScript issues while maintaining accessibility and publishing standards.

You Will:

• Build and update pages in Sitecore using pre-built and custom components based on designs, copy decks, and stakeholder direction
• Execute end-to-end publishing workflows including content entry, personalization, versioning, scheduling, archival, and deployment
• Format and configure content according to approved designs, requirements, usability standards, and accessibility guidelines
• Prepare pages and digital content for review, approval, QA, and final publishing
• Troubleshoot CMS errors, broken links, formatting issues, missing assets, and other content publishing problems
• Manage multiple pages, publishing tasks, and deadlines simultaneously
• Maintain accurate status updates for assigned pages and content workstreams
• Collaborate closely with Content, UX, QA, Project Management, and other cross-functional stakeholders
• Support metadata, taxonomy, tagging, redirects, personalization, and content archiving as needed
• Use HTML, CSS, and JavaScript knowledge to diagnose and resolve publishing or presentation issues

You Have:

• 3+ years of hands-on experience building and publishing content in Sitecore
• Experience working within an enterprise CMS environment and established publishing workflows
• Strong attention to detail and the ability to execute content changes accurately
• Experience formatting digital content for readability, usability, accessibility, and consistency
• Ability to follow templates, standards, workflows, and publishing guidelines precisely
• Experience managing multiple pages, tasks, and deadlines in a fast-moving environment
• Strong collaboration skills across Content, UX, QA, Project Management, and technical teams
• Working knowledge of HTML, CSS, and JavaScript with the ability to troubleshoot common CMS issues
• Experience with employee intranets, enterprise portals, knowledge bases, or large corporate websites preferred
• Experience with personalization, metadata, taxonomy, tagging, redirects, and content archiving preferred
• 5+ years of digital content/CMS experience preferred
• Familiarity with WCAG 2.2 AA accessibility standards preferred

Logistics:

• Start Date/Duration: September 21, 2026 through February 12, 2027, with possible/probable extension or conversion
• Hours/Week: 40 Hours/Week
• Schedule: Monday-Friday, approximately 9:00 AM-5:30 PM CT
• Onsite/Offsite: Chicago hybrid preferred; fully remote US-based candidates will be considered
• Travel: None
• Laptop/Software Requirements: Client-provided laptop and required software
• Background Check: Yes
• Drug Screen: Yes, Non-DOT 5-Panel
• Hourly Pay Rate: $55-$65/Hour