Content Operations Senior Associate, JPMorgan Wealth Management

Testing Site - JPMC; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

J.P. Morgan Wealth Management's Content team is seeking a Content Associate to power a newsroom-style operation delivering timely market insights and education to clients and the public.

You will manage workflows, coordinate with editorial, marketing, product, technology, and communications, and distribute content across web, SEO, email, newsletters, and advisor communications. Ensure accuracy, on-time publishing, and compliance with legal requirements.

Qualifications

• Bachelor’s degree required.
• 3+ years newsroom, communications, business news media, or marketing experience.
• Strong project management and attention to detail with multitasking ability.
• Excellent written and verbal communication skills.
• Ability to use data and metrics to inform content decisions.

Responsibilities

• Distribute multimedia content across web, emails, newsletters, and related communications.
• Partner with stakeholders to deliver content quickly and at high velocity.
• Develop and optimize workflows to improve content delivery across channels.
• Coordinate with legal, compliance, and controls teams to meet requirements.
• Leverage materials from across JP Morgan lines of business to deliver timely content.
• Manage multiple priorities and deadlines while ensuring accuracy and consistency.

Skills

Project management

Attention to detail

Multitasking

Written communication

Verbal communication

Risk awareness

Data-driven decisions

Education

Bachelor's degree

Tools

Microsoft Office

Monday.com

Asana

Airtable

Job description

Join J.P. Morgan Wealth Management’s Content team and help power a newsroom-style operation that delivers timely market insights and education to clients and the public.

As a Content Associate, you will serve as the operational engine behind our written and multi-media content—project managing workflows, coordinating with cross-functional partners, and distributing content across web, SEO, email, newsletters, and advisor communications. You will help ensure content is published accurately, on time, and in line with legal, compliance, and controls requirements.

Job responsibilities

• Distribute a variety of multi-media content, including web-based articles, emails, newsletters, and related communications.
• Partner with cross-functional stakeholders (editorial, marketing, product, technology, and communications) to deliver content at high velocity and with fast turnaround times.
• Develop, manage, and optimize workflows and processes to improve content delivery across multiple distribution points and channels.
• Partner with legal, compliance, and controls stakeholders to help ensure content meets applicable legal and regulatory obligations.
• Leverage relevant materials from across J.P. Morgan lines of business to deliver timely, client-relevant content.
• Manage multiple priorities and deadlines while ensuring published and distributed content is accurate, current, and consistent across channels.
• Support additional content operations and special projects as needed.

Required qualifications, capabilities, and skills

• Bachelor’s degree.
• 3+ years of experience in a newsroom, communications, business news media, or marketing environment.
• Strong project management skills with excellent attention to detail and the ability to multitask in a matrixed organization.
• Solutions-oriented mindset and comfort operating in a fast-paced, deadline-driven environment.
• Strong written and verbal communication skills, with the ability to present information clearly and professionally.
• Sound judgment with the ability to identify, flag, and elevate potential risks.
• Ability to use data and metrics to inform decisions and articulate content effectiveness.

Preferred qualifications, capabilities, and skills

• Knowledge of Microsoft Office (Excel, Outlook, PowerPoint, Word).
• Familiarity with project management tools (e.g., Monday.com, Asana, Airtable).
• Genuine interest in financial markets and personal finance.
• Customer-first mindset, strong collaboration skills, and positive, high-initiative approach.