Content Operations Lead — Editorial & Growth

Webtoon; El Segundo (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Career development

Health benefits

PTO & Leave

401K contributions

Commuter benefits

Discount program

Winter break

Job summary

WEBTOON Entertainment in Los Angeles is seeking a detail-oriented Content Operations Coordinator to own end-to-end platform content, from copywriting and scheduling to QA and performance analysis. The role requires close collaboration with editorial and product teams to maintain brand integrity while driving user engagement.

You will draft platform-specific copy for promotions, manage asset scheduling, support lifecycle marketing, and enforce Brand Safety.

Qualifications

• Exceptional written and verbal communication skills.
• Comfortable navigating CMS platforms, scheduling tools, and data analytics software.
• Strong attention to detail.
• Must be based in Los Angeles, CA (or willing to commute).
• Quantitative data analysis experience preferred.
• Bilingual in English and Korean is required.

Responsibilities

• Execute the content strategy by managing the daily content programming calendar.
• Draft compelling, platform-specific copy for promotional materials and user-facing components.
• Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.
• Support lifecycle marketing efforts through the creation and distribution of email campaigns.
• Rigorously enforce Brand Safety guidelines to protect the platform’s integrity and user experience.
• Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.
• Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.
• Assist with administrative and operational tasks to ensure smooth department scaling.
• Monitor content performance and platform health.
• Utilize data to provide insights and recommendations for content optimization.

Skills

Exceptional written and verbal comms

CMS platforms

Scheduling tools

Attention to detail

Bilingual English Korean

Tools

Airtable

Excel

Microsoft Suite

Data analytics software

Job description

WEBTOON Entertainment in Los Angeles is seeking a detail-oriented Content Operations Coordinator to own end-to-end platform content, from copywriting and scheduling to QA and performance analysis. The role requires close collaboration with editorial and product teams to maintain brand integrity while driving user engagement.

You will draft platform-specific copy for promotions, manage asset scheduling, support lifecycle marketing, and enforce Brand Safety.