[WEBTOON] Content Operations Associate

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands); El Segundo (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Vision and dental

PTO and parental leave

401K contributions

Commuter benefits

WEBTOON discount program

Winter break shutdown

Job summary

WEBTOON Entertainment is seeking a detail-oriented Content Operations Coordinator in Los Angeles. The role blends editorial creativity with operational rigor, managing end-to-end platform content from copywriting to QA and performance analysis.

The ideal candidate will handle content calendars, promotional assets, email campaigns, and internal documentation while upholding brand safety and quality standards. Fluency in English and Korean is required, with strong CMS and data analytics skills.

Qualifications

• Exceptional written and verbal communication skills.
• Comfortable navigating CMS platforms, scheduling tools, and data analytics software.
• Strong attention to detail.
• Must be based in Los Angeles, CA (or willing to commute).
• Quantitative data analysis experience preferred.
• Bilingual in English and Korean is required.

Responsibilities

• Execute the content strategy by managing the daily content programming calendar.
• Draft compelling, platform-specific copy for promotional materials and user-facing components.
• Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.
• Support lifecycle marketing efforts through the creation and distribution of email campaigns.
• Rigorously enforce Brand Safety guidelines to protect the platform’s integrity and user experience.
• Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.
• Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.
• Assist with administrative and operational tasks to ensure smooth department scaling.
• Monitor content performance and platform health.
• Utilize data to provide insights and recommendations for content optimization.

Skills

Communication skills

CMS platforms

Scheduling tools

Data analytics

Attention to detail

Bilingual English/Korean

Tools

CMS platforms

Scheduling tools

Data analytics software

Job description

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms.

With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others.

We are seeking a detail-oriented and versatile Content Operations Coordinator to join our team in Los Angeles. This role is a blend of editorial creativity and operational rigor. You will be responsible for the end-to-end lifecycle of platform content, from copywriting and scheduling to quality assurance and performance analysis. The ideal candidate is a proactive troubleshooter who can maintain brand integrity while optimizing content for user engagement.

KEY RESPONSIBILITIES

• Execute the content strategy by managing the daily content programming calendar.
• Draft compelling, platform-specific copy for promotional materials and user-facing components.
• Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.
• Support lifecycle marketing efforts through the creation and distribution of email campaigns.
• Rigorously enforce Brand Safety guidelines to protect the platform’s integrity and user experience.
• Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.
• Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.
• Assist with administrative and operational tasks to ensure smooth department scaling.
• Monitor content performance and platform health.
• Utilize data to provide insights and recommendations for content optimization.

MINIMUM QUALIFICATIONS

• Exceptional written and verbal communication skills.
• Comfortable navigating CMS platforms, scheduling tools, and data analytics software.
• Strong attention to detail.
• Must be based in Los Angeles, CA (or willing to commute).
• Quantitative data analysis experience preferred.
• Bilingual in English and Korean is required.

PREFERRED SKILLS

• Airtable Experience
• Calendar or Scheduling Management
• Microsoft Suite, Microsoft Excel
• Data Analysis, Data Presentation

Salary Range and Description

$55,000 - $75,000 / annually

Please note, the above range is listed in USD.

$55,000 - $75,000 a year

What we offer (For Full-Time Only)

• Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
• Health benefits, including vision and dental!
• Generous PTO and Parental Leave Top-up
• 401K Contributions
• Commuter Benefits
• Global WEBTOON and LINE FRIENDS discount program
• Winter break shutdown and a whole lot more!

With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.

Join us and work with some of the biggest artists, IP, and fandoms in comics!

#WEBTOON