Content Onboarding Specialist — Remote Travel Ops

Project Expedition; Atlanta (GA); Remote; USD 45,000 - 50,000; Full time

Benefits offered by this job

Annual bonus up to $3,000

15 days of paid leave

Healthcare plan with $10,500 company贡献

401(k) company plan

$500 annual work-from-home budget

$250 annual training budget

TSA PreCheck

$750 annual Project Expedition tour-–-

Employee discounts on tours

Job summary

Project Expedition is hiring a Content Expansion Associate to join the Supplier Partnerships Team. This role is remote for U.S. based candidates (excluding CA and NY) with a $45,000–$50,000 annual salary.

You will onboard new tour operators, manage supplier relationships, and ensure content and integrations are launched smoothly. The ideal candidate is organized, detail-oriented, and capable of handling multiple projects while collaborating with internal teams.

Qualifications

• 2–4 years of experience in supplier onboarding, account management, operations, content management, or a similar role.
• Strong organizational and project management skills.
• Excellent attention to detail.
• Ability to manage multiple projects and deadlines.
• Strong written and verbal communication skills.
• Fluent in English with strong written communication skills.

Responsibilities

• Manage supplier onboarding from initial engagement through launch.
• Serve as the primary point of contact for suppliers during onboarding.
• Guide suppliers through onboarding requirements, content standards, and platform processes.
• Track onboarding timelines, activation rates, and quality standards.
• Coordinate onboarding activities across multiple internal teams.
• Answer supplier questions and proactively resolve onboarding challenges.
• Review and improve product descriptions, inclusions, meeting points, images, and other content.
• Conduct quality checks before products go live.
• Work with suppliers to resolve missing or inaccurate information.
• Support supplier integrations and technical onboarding.
• Troubleshoot day-to-day operational and technical issues.
• Identify opportunities to improve onboarding processes and documentation.
• Track onboarding performance and share insights with the team.
• Use AI tools to streamline and automate repetitive tasks and processes.

Skills

Onboarding experience

Organizational skills

Attention to detail

Multi-project management

English communication

APIs basics

CRMs familiarity

Data across systems

Tools

CRMs

APIs

Data systems

Job description

Project Expedition is hiring a Content Expansion Associate to join the Supplier Partnerships Team. This role is remote for U.S. based candidates (excluding CA and NY) with a $45,000–$50,000 annual salary.

You will onboard new tour operators, manage supplier relationships, and ensure content and integrations are launched smoothly. The ideal candidate is organized, detail-oriented, and capable of handling multiple projects while collaborating with internal teams.